Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Lemus-DeNelaton

Walnut Creek,CA

Summary

Professional with proven track record in facilitating independent living. Skilled in client assessment, personalized care planning, and resource management. Strong focus on team collaboration and adaptability. Reliable in achieving results and enhancing quality of life for individuals.

Overview

18
18
years of professional experience

Work History

Pod Leader

The Inclusion Way
10.2024 - 06.2025
  • Conducted community-based activities to train members in community settings.
  • Encouraged members to complete tasks while promoting individual choice and decision-making opportunities.
  • Established collaborative relationships with colleagues to share resources, ideas, and strategies for improving instructional techniques.
  • Supported developmentally disabled adults to help maintain self-sustaining and independent living environment.
  • Provided ongoing support for members with special needs by adapting lessons and working closely with case managers to ensure successful outcomes.
  • Developed strong rapport with members through open communication channels, leading to higher levels of trust and engagement in the learning process.
  • Transported members for medical and personal outings.
  • Supported program administration by regularly updating members records, tracking attendance data,
  • Collaborated with fellow instructors to develop comprehensive curriculum, resulting in improved performance across the board.
  • Provided ongoing support for members with special needs by adapting lessons and working closely with case managers to ensure successful outcomes.
  • Encouraged members to complete tasks while promoting individual choice and decision-making opportunities.
  • Developed strong relationships with family members by maintaining open lines of communication regarding client progress and needs.
  • Assisted with mobility issues by providing appropriate physical support or use of assistive devices when necessary.
  • Completed regular check-ins and progress report for each member.


Independent Living Specialist

Capital Social Services
04.2022 - 10.2024
  • Coordinated transportation arrangements for clients to ensure accessibility to appointments, meetings, and events.
  • Offered crisis intervention services when necessary, providing immediate support and connecting individuals to appropriate resources.
  • Implemented life skills training programs that prepared individuals for successful independent living transitions.
  • Conducted assessments for determining individual needs and creating tailored support strategies.
  • Assisted families in understanding the unique needs of loved ones who sought greater independence while offering emotional support during transitional periods.
  • Provided ongoing case management services, monitoring progress and adjusting plans as needed.
  • Collaborated with multidisciplinary teams to ensure comprehensive care and support of clients.
  • Delivered consistent follow-up services to track client progress over time as they worked towards increased independence.
  • Assisted clients in budgeting and financial planning to promote long-term stability and success.
  • Educated clients on available resources, benefits, and services within their communities.
  • Advocated for client rights, ensuring access to appropriate housing, healthcare, employment opportunities, and education programs.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Employment Specialist III

Futures-Explored - Practical Film & Media Studios
06.2016 - 01.2020
  • Assisted with the daily running of the film & media studio program which supports participants in learning and practicing all of the elements of filmmaking, including pre/post production, acting, directing, editing, technical support, and camera filming, culminating in the development of a short film that follows the standards used in the professional filmmaking industry.
  • Provided instruction and training in a variety of work-related activities including resumé development, interviewing practice, job application completion, and other job preparation skills, such as navigating employment resources, organization, time management, understanding of assignments, and employer expectations, that may lead to employment either within the media industry or other jobs as appropriate.
  • Acted as an advocate to promote and protect the rights of participants; Ensured individuals are treated with dignity and respect; Supported participants in advocacy and self-advocacy actions.
  • Supervised and trained staff and participants in healthy and safe practices as well as in safe use of supplies and equipment.
  • Conducted Situational Assessments and task analysis, and subsequent reporting; Used information gained to help the individual identify possible job interests, locate potential employers, and apply, and support interviews leading to employment outcomes; identified job lead resources and regularly tracked job openings.
  • Oversee participants’ permanent files; Maintains participant database and records; Documents and maintains all participant personal, program, and emergency information with participant intakes, job development, placement, and job retention issues as needed for individual and/or group placements, including phone calls, site visits, and case notes of all issues of advocacy
  • Notified the Program Director (Executive Director in PD’s absence) of any unusual situations and all special incidents including any crisis and wrote initial Special Incident/Accident reports as witnessed.

Housekeeper

ADS- Myers Inc.
09.2012 - 10.2016
  • Provide a sanitized and aseptic environment.
  • Perform a range of housekeeping duties for the safety and wellbeing of patients, including waste removal, dusting, cleaning, sweeping and mopping.
  • Immediately resolve any staff complaint.
  • Maintain a positive and friendly attitude.
  • Perform duties in such a manner to create the least amount of disturbance to the patients, visitors, and staff.
  • Maintain Inventory in the supply rooms.

Assistant Manager

J&D Building Maintenance
01.2010 - 07.2012
  • Responsible in overseeing the housekeeping at the Veteran Affairs Clinic.
  • Ensuring that housekeepers are fulfilling their assigned duties
  • Train employees on HIPPA and OSHA laws and regulations.
  • Implement orientations, monthly trainings and In-service trainings.
  • Answer employee phone calls to assist them in their need or emergency 24/7.
  • Conduct daily QA inspections.
  • Serve as a mediator when a problem arises between employees and create a win-win solution in which both sides are satisfied.
  • Collect timesheets and send them off to payroll.
  • Document staff concerns or complaints and report them to the business owner.

CEH Assistant/Night Shift Lead

ADS-Myers Inc.
12.2007 - 06.2012
  • Responsible in overseeing the housekeeping.
  • Collect timesheets and send them off to payroll.
  • Assist in training employees on how to clean housekeeping service.
  • Sanitize aseptic & custodial areas.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Evaluated employee performance and developed improvement plans.

Education

Phlebotomist -

Health Career College
Pleasant Hill, CA
08.2012

Cosmetologist - undefined

Paul Mitchell The School - East Bay
Pleasant Hill, CA
06.2010

Skills

  • Comprehensive case management
  • Effective conflict resolution
  • Client advocacy
  • Client information tracking
  • Interpersonal communication skills
  • Goal alignment with clients
  • Fostering relationships
  • Objective-oriented
  • Proficient in Microsoft Office
  • Advanced Spanish communication skills
  • Certified in CPR
  • Detail-oriented data management

Languages

Spanish
Native or Bilingual

Timeline

Pod Leader

The Inclusion Way
10.2024 - 06.2025

Independent Living Specialist

Capital Social Services
04.2022 - 10.2024

Employment Specialist III

Futures-Explored - Practical Film & Media Studios
06.2016 - 01.2020

Housekeeper

ADS- Myers Inc.
09.2012 - 10.2016

Assistant Manager

J&D Building Maintenance
01.2010 - 07.2012

CEH Assistant/Night Shift Lead

ADS-Myers Inc.
12.2007 - 06.2012

Cosmetologist - undefined

Paul Mitchell The School - East Bay

Phlebotomist -

Health Career College

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