Victoria Leon
Chicago,IL
Summary
Motivated professional offering proficiency in laboratory setting and data entry combined with strong analytical thinking skills. Personable team player with exceptional customer service abilities. Ready to help achieve company goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Histology Assistant
Alverno Clinical Laboratories
2022.03 - Current
- Enhanced laboratory efficiency by streamlining histology processing procedures.
- Improved tissue sample quality by optimizing cutting and staining techniques.
- Contributed to accurate diagnoses through meticulous slide preparation and labeling.
- Provided valuable support to pathologists with timely and precise tissue sectioning.
- Reviewed slides for quality control prior to sending to pathologists.
- Improved visibility of cells with use of dyes and other chemicals.
- Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns
Laboratory Technician
IDEXX Laboratories
2021.02 - 2023.04
- Enhanced laboratory efficiency by implementing new testing procedures and protocols.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Restocking supplies, such as chemicals or slide trays.
- Loading analyzers with slides of samples.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
Volunteer Assistant
Alexian Brothers Medical Center
2021.08 - 2021.11
- Helped radiologist Perform variety of diagnostic imaging procedures on patients ranging in age from toddler to adult
- Double-checked that all imaging equipment was in working order after each use
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Greeted patients and used discretion and personal support to make procedures as pleasant as possible
- Followed HIPAA and company regulations in order to keep patient health data and medical records confidential
- Sanitized scanning machines to prevent spread of germs and illnesses after each patient.
- Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
Data Entry Specialist
Filter Technology Inc
2013.08 - 2020.09
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Verified accuracy of data before transcribing.
- Compiled data and reviewed information for accuracy prior to input.
Customer Service
Filter Technology Inc
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Communicated professionally with colleagues, and clients.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Some College (No Degree) - Medical Radiologic Technology
Triton College
River Grove, ILAssociate of Applied Science - Medical Laboratory Technology
Moraine Valley Community College
Palos Hills, IL05.2025
Skills
- Critical Thinking
- Active Listening
- Adaptability
- Leadership and Teamwork
- Organization
- Medical terminology
- Time Management
- Creativity
- Problem Solving
- Attention to detail
- Empathy
- Microsoft Office
- Specimen Preparation
Languages
Spanish
Native or Bilingual
Certification
- First Aid/CPR Certified
Timeline
Histology Assistant
Alverno Clinical Laboratories
2022.03 - Current
Volunteer Assistant
Alexian Brothers Medical Center
2021.08 - 2021.11
Laboratory Technician
IDEXX Laboratories
2021.02 - 2023.04
Data Entry Specialist
Filter Technology Inc
2013.08 - 2020.09
Customer Service
Filter Technology Inc
Some College (No Degree) - Medical Radiologic Technology
Triton College
Associate of Applied Science - Medical Laboratory Technology
Moraine Valley Community College
- First Aid/CPR Certified
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