Victoria Levine
Richmond,VA
Summary
I have 10 years of experience in customer service. Im consistent in remaining employed for years by the same employers and on great terms with jobs Im no longer at. Adept at working independently and collectively, meeting and surpassing set standards, and maintaining accuracy and efficiency in high-volume environments.
My strongest trait as a bartender is the understanding that any job service industry in particular, the success and failures of your coworkers, impact every employee and their opportunities for making tips. I understand how crucial of a factor teamwork is in a bar/restaurant atmosphere & know that teamwork looks different on every shift & may not impact your measured success on that shift but in the long run it absolutely does.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ABC Manager/Bartender AM Shift Manager/Trainer
The Beach House Bar & Grill + City Beach
Richmond, VA
08.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a strong attention to detail while balancing fast-paced multitasking needs
- Developed a loyal customer base by, engaging in friendly conversation and memorizing names & drink orders to promote loyalty.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele
- Collaborated with management to create promotional events that boosted sales and customer engagement.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled cash drawers initializing, maintaining, and finalizing them for both myself & coworkers accurately. Resulting in accurate daily reports & tip outs/shares being accurately split & dispersed
- Efficiently & consistently performed opening and closing duties, printing sales reports, setting up for incoming shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
The Park
Richmond
04.2023 - 09.2025
- Crafted and served custom cocktails, ensuring customer satisfaction and repeat business.
- Enforced responsible alcohol service policies, ensuring compliance with local regulations and safety standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Medow Event Park Concerts
Doswell, VA
05.2023 - 08.2025
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Administrative Assistant
Würth Revcar Fasteners
Richmond, VA
05.2020 - 03.2021
- Handled internal communications, scheduling, and document processing for corporate office
- Managed sensitive records and ensured reporting accuracy for audits and internal reviews
- Created Excel reports and PowerPoint presentations for cross-departmental meetings
- Oversaw file systems and maintained digital/physical organization of client data
Bartender/Server
Macks Barge
Norfolk
06.2019 - 03.2020
Childcare Provider (Nanny)
Private Families
Richmond, VA
01.2018 - 01.2020
- Managed household schedules, routines, and appointments with consistency and structure
- Demonstrated patience, time management, and trustworthiness in a solo setting
- Coordinated daily logistics with parents and handled light administrative duties
Server/Bartender
The Dirty Buffalo
Norfolk
09.2016 - 05.2019
Server/Coctail Server
The Halligan Bar and Grill
Short Pump, VA
06.2013 - 09.2016
- Delivered exceptional customer service in high-volume dining environments.
- Managed multiple tables efficiently while maintaining attention to detail.
Education
Bachelor’s Candidate - Business Analytics & Accounting
Old Dominion University
Norfolk, VAHigh School Diploma - undefined
Oak Hill Academy
Mouth of Wilson, VA01.2016
Skills
- Mastering new skills
- Adaptable between fun, fast-paced environments and professional, detail-oriented tasks
- Customer service
- Relationship building
- Decision-making
- Experience making craft coctails
- Adaptable, reliable, energetic
- Expereince with service well
Certification
RSVP2024 Virginia ABC Training Certificate
Timeline
Bartender
Medow Event Park Concerts
05.2023 - 08.2025
Bartender
The Park
04.2023 - 09.2025
ABC Manager/Bartender AM Shift Manager/Trainer
The Beach House Bar & Grill + City Beach
08.2021 - Current
Administrative Assistant
Würth Revcar Fasteners
05.2020 - 03.2021
Bartender/Server
Macks Barge
06.2019 - 03.2020
Childcare Provider (Nanny)
Private Families
01.2018 - 01.2020
Server/Bartender
The Dirty Buffalo
09.2016 - 05.2019
Server/Coctail Server
The Halligan Bar and Grill
06.2013 - 09.2016
High School Diploma - undefined
Oak Hill Academy
Bachelor’s Candidate - Business Analytics & Accounting
Old Dominion University