Summary
Overview
Work History
Education
Skills
Quote
Work Preference
Accomplishments
Timeline
Generic
Victoria Lippert

Victoria Lippert

Professional Cleaner, Organizer & minor Home Repair-Woman
Fort Worth,TX

Summary

A hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. A dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Demonstrates expertise in majority of job related tasks as well as finding new innovative ways. I seek to maintain full-time position that offers professional challenges, utilizing my wide-ranged skill set.

Overview

18
18
years of professional experience

Work History

Head of Housekeeping

Baymont By Wyndham
08.2023 - Current
  • Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
  • Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
  • Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
  • Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
  • Successfully addressed guest concerns regarding housekeeping matters in a timely manner, leading to increased repeat business.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed laundry sorting, washing, drying, and ironing.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cleaned, restocked, and prepared rooms for the next guests.

Professional House Cleaner

Self-employeed
04.2022 - Current
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
  • Wiped walls, decoration, and appliances.
  • Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
  • Managed workload across 10 houses and satisfied customer needs for cleaning standards and details.
  • Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
  • Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
  • Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
  • Reduced allergens in living spaces through regular dusting, vacuuming, and mopping for improved air quality.
  • Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
  • Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
  • Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Increased client referrals by consistently exceeding expectations through attention to detail and professionalism.
  • Assisted clients in maintaining orderliness in their homes by offering periodic organizational consultations.
  • Boosted client retention rate with consistent delivery of high-quality cleaning services tailored to each household.
  • Improved efficiency in housecleaning tasks through ongoing professional development workshops and training sessions on industry best practices.
  • Maintained a high level of hygiene in clients'' homes by sanitizing surfaces and disinfecting high-touch areas.
  • Managed inventory of cleaning supplies for optimal usage, reducing waste and saving costs.
  • Contributed to a healthier environment with the use of non-toxic and environmentally friendly cleaning solutions.
  • Disassembled lighting fixtures for thorough cleaning.
  • Ensured cleanliness of exterior spaces such as patios and walkways through power washing and sweeping.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated electronic backpack vacuums and floor sweepers.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Handled requests for extra linens, toiletries and other supplies.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Hang, cleaned and rehung draperies to maintain freshness.

Residential House Cleaner

Prepped Place
05.2023 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Handled requests for extra linens, toiletries and other supplies.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Improved client retention rates through trust-building activities such as following up after appointments.
  • Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Commercial Construction Cleaner

Dust Busters Restoration Services
06.2022 - 08.2023
  • Improved site aesthetics with thorough cleaning and removal of dust, dirt, and grime on finished surfaces.
  • Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
  • Bolstered overall project success with proactive communication regarding potential hazards or areas requiring additional cleanup attention to supervisors or team leads.
  • Expedited workflow by keeping tools clean, organized, and easily accessible for all crew members onsite.
  • Safeguarded equipment longevity with regular maintenance, cleaning, and proper storage during non-use periods.
  • Strengthened team collaboration with clear communication regarding expectations for cleanliness and organization during various stages of project progress.
  • Upheld company reputation for excellence with attention to detail in all cleaning tasks, ensuring a polished final product.
  • Enhanced worksite safety by consistently maintaining a clean and organized construction environment.
  • Ensured adherence to environmental regulations by properly disposing of hazardous materials in designated areas.
  • Assisted in achieving sustainability goals through recycling efforts and proper waste disposal practices at construction sites.
  • Reduced project delays by promptly removing debris and waste materials from construction sites.
  • Maintained high levels of workplace hygiene by regularly sanitizing common touchpoints such as doorknobs or handles throughout the day.
  • Increased worker productivity by providing well-organized, clutter-free spaces for daily construction tasks.
  • Increased cost savings by monitoring inventory and properly maintaining supplies of cleaning products, tools, and equipment.
  • Facilitated quick adjustments to project plans by efficiently rearranging or clearing space as required during ongoing construction activities.
  • Promoted a healthy work environment by implementing appropriate sanitation measures on job sites during the COVID-19 pandemic.
  • Contributed to team efficiency by collaborating with other construction professionals to maintain cleanliness standards throughout the project duration.
  • Facilitated smooth project transitions by preparing spaces for inspections and walkthroughs with clients or stakeholders.
  • Enhanced client satisfaction upon project completion with meticulous final property cleaning before handover.
  • Supported timely project completion through efficient cleaning and preparation of workspaces for the next phase.
  • Assisted with post-construction cleanup and maintenance.
  • Loaded and carried materials to facilitate transport at construction sites.
  • Coordinated with subcontractors and other stakeholders to complete projects on time.
  • Developed safe and efficient workflows for construction projects.
  • Inspected completed projects to meet customer expectations.
  • Trained and supervised team of construction workers.
  • Utilized equipment to break old forms and structures.
  • Coordinated with architects and designers to support satisfactory end products.
  • Followed industry regulations and local building codes.
  • Monitored project budgets and expenses.
  • Developed system for tracking job costs and project profitability.
  • Provided excellent customer service and answered questions related to project timelines and costs.
  • Prepared and applied construction materials to build structures or fill gaps.
  • Built custom homes to develop local areas.
  • Developed successful system for tracking project progress.
  • Maintained relationships with local suppliers for cost-effective materials.
  • Supervised installation of electrical and plumbing systems.
  • Smoothed and leveled new concrete or other materials.
  • Used explosives to demolish structures according to instructions.
  • Conducted quality control of materials used in construction.

Home Remodeler Assistant/ Head Cleaner

A-Custom Remodels
04.2006 - 04.2021
  • Maintained a clean and organized worksite, ensuring minimal disruption to clients'' daily lives during renovations.
  • Conducted thorough assessments of project requirements, enabling accurate estimation of labor and materials costs.
  • Helped maintain inventory levels by ordering necessary supplies as needed or requested.
  • Ensured timely completion of assigned tasks while maintaining high-quality standards throughout each stage of the project.
  • Participated in ongoing training sessions to stay current with industry trends and best practices for home renovation projects.
  • Solved problems creatively during unforeseen complications while adhering to project specifications
  • Skillfully utilized hand tools, power tools, and heavy machinery to perform demolition, framing, drywall installation, and other related tasks.
  • Supported overall team success by assisting other crew members as needed.
  • Assisted in the planning and execution of complex remodeling projects, resulting in successful transformations.
  • Demonstrated commitment to continuous improvement through proactive learning opportunities.
  • Delivered aesthetically pleasing results through meticulous attention to detail when painting walls or installing fixtures.
  • Loaded and unloaded materials onto trucks and trailers.
  • Installed drywall, siding and other structural components.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Mixed and poured concrete for variety of projects.
  • Assisted in digging, trenching and backfilling trenches and foundations..
  • Helped with erecting scaffolding and ladders.
  • Worked on sites, installing siding and other exterior components..
  • Developed customized solutions for unique client requirements, showcasing the versatility of our service offerings.
  • Collaborated with other department heads to ensure seamless integration of cleaning services within ongoing projects or events.
  • Achieved high satisfaction ratings from clients through meticulous attention to detail in all cleaning services.
  • Addressed client concerns promptly, ensuring their complete satisfaction with our services at all times.
  • Actively participated in community initiatives promoting clean environments as part of the company''s corporate social responsibility efforts.
  • Managed inventory effectively, ensuring adequate supplies for all projects without wastage or excess costs.
  • Reduced cleaning time for large spaces by utilizing advanced equipment and methods.
  • Streamlined the cleaning process with proper planning, organization, and delegation of tasks.
  • Continuously researched industry trends and innovations to incorporate best practices within our service offerings.
  • Set performance benchmarks to evaluate employee efficiency and periodically reviewed them for continuous improvement opportunities.
  • Coordinated schedules efficiently, minimizing downtime between projects while maximizing staff utilization.
  • Fostered a positive work culture focused on teamwork, open communication, and mutual respect among team members.
  • Upheld strict quality control measures throughout each project, consistently delivering exceptional results that exceeded client expectations.
  • Contributed to company growth by securing new contracts through effective marketing and networking efforts.
  • Maintained a healthy work environment by adhering to safety regulations and guidelines.
  • Implemented eco-friendly practices in cleaning routines, reducing the environmental impact of our services.
  • Enhanced overall cleanliness by implementing efficient cleaning strategies and techniques.
  • Improved team productivity by conducting regular training sessions on new products and techniques.
  • Established long-lasting relationships with clients through consistent communication and updates on project progress.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Helped with door and window installations.

Education

Brookhaven College
Farmers Branch, TX

HS Diploma -

Birdville High School
North Richland Hills, TX
06.2011

Skills

  • Supplies inventory
  • Cleaning and sanitation
  • Vacuuming and sweeping
  • Workload prioritization
  • Folding clean laundry
  • Window Cleaning
  • Dusting furniture
  • Cleaning techniques
  • Professional and Courteous
  • Attention to Detail
  • Indoor and Outdoor Painting
  • Effective Multitasking
  • Team Player
  • Safety awareness
  • Self-Directed and Motivated
  • Paint Sprayer Operation
  • Punctual and Dependable
  • Customer Needs
  • Creative capabilities
  • Construction Site Operations
  • Painting Restoration
  • Measuring and Cutting
  • Power Tool Operation
  • Worksite Cleanliness
  • Hand-tool proficiency
  • Heavy Lifting
  • Adaptable to change
  • Drywall Repair And Installation
  • Plastering Techniques
  • Ceiling Installation
  • Taping and Mudding
  • Sanding and Smoothing
  • Worksite safety
  • Housekeeping standards
  • Hand and power tools
  • Debris and trash removal
  • Tool and equipment maintenance
  • Flooring Installation
  • Residential construction
  • Scaffolding Assembly and Disassembly
  • Skilled with using tools on ladders
  • Physical Agility and Coordination

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balance401k matchPaid time offHealthcare benefitsFlexible work hoursCompany Culture

Accomplishments

  • Cleaned up to 6 houses per day in accordance with a 50- point checklist.
  • Worked 20+ overtime hours weekly for a year including during the holidays at the request of management due to work load.
  • Collaborated with team of 3-5 in the development of work sites starting at demolition through final clean.
  • Achieved a warehouse lead position with in 8 months of starting my entry level position. (UPS-package handler & M&M Manufacturing-sheet metal fabrication)

Timeline

Head of Housekeeping

Baymont By Wyndham
08.2023 - Current

Residential House Cleaner

Prepped Place
05.2023 - 11.2023

Commercial Construction Cleaner

Dust Busters Restoration Services
06.2022 - 08.2023

Professional House Cleaner

Self-employeed
04.2022 - Current

Home Remodeler Assistant/ Head Cleaner

A-Custom Remodels
04.2006 - 04.2021

Brookhaven College

HS Diploma -

Birdville High School

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Victoria Lippert Professional Cleaner, Organizer & minor Home Repair-Woman