Victoria Lopez
Tucson,AZ
Summary
Dynamic professional with a proven track record in the U.S. Navy and Naval Reserve, demonstrating exceptional leadership and communication skills. Excelled in high-stress environments, ensuring safety and efficiency in combat, customer service, and emergency medical roles. Skilled in firearms maintenance and trilingual in English, Spanish and American Sign Language, I am committed to continuous improvement and excellence. Dependable certified EMT effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gunner's Mate
U.S. Navy And Naval Reserve
2023.08 - Current
- Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Customer Service Associate
Walgreens
2021.12 - 2023.08
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
No Degree - Gunner's Mate 'A' School
Naval Education Training Command
Great Lakes, IL04.2024
High School Diploma -
Ironwood Ridge High School
Tucson, AZ05.2023
No Degree - Emergency Medical Technician
Pima County Joint Technical Education District
Tucson, AZ05.2023
Skills
- Critical decision-making skills
- Cultural Competency
- Firearms Maintenance
- Safety procedures mastery
- Computer Skills
- Team Communication
- Leadership Development
- Flexible and Adaptable
- Dependable and Responsible
- Active Listening
- Teamwork and Collaboration
- Attention to Detail
Certification
- EMT - Certified Emergency Medical Technician
- CPR & First Aid
- BLS Certified
- Small Arms Line Coach Certified
Languages
Spanish
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Gunner's Mate
U.S. Navy And Naval Reserve
2023.08 - Current
Customer Service Associate
Walgreens
2021.12 - 2023.08
No Degree - Gunner's Mate 'A' School
Naval Education Training Command
High School Diploma -
Ironwood Ridge High School
No Degree - Emergency Medical Technician
Pima County Joint Technical Education District
- EMT - Certified Emergency Medical Technician
- CPR & First Aid
- BLS Certified
- Small Arms Line Coach Certified
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