Victoria Lopez
Pomona,Ca
Summary
Empathetic caregiver with a sensitive approach, offers flexible learning techniques that fit patients' special needs. Supports those living with moderate to severe mental, intellectual, and developmental disabilities.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Direct support professional
Crossroads of Choice, Inc.
05.2023 - Current
- Provides personal care and assists adults who are nonambulatory with moderate to severe mental, intellectual, and developmental disabilities like autism, down syndrome, Cerebral palsy, and schizophrenia
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Respite Caregiver
Dept. of Social Services
09.2004 - 05.2023
- Provided in home supportive services such as bathing, preparing meals, bowel, and bladder care and other need services based on client or guardians' requests
- Assisted with transportation to various appointments and household errands as needed
Direct Support Professional
IHHS
09.2004 - 12.2008
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Diploma -
Century High School
02.2010
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- Housekeeping tasks
- Direct Patient Care
Awardsandacknowledgments
Known for maintaining a growth mindset, a supportive personality, and skilled in customer service and proper communication.
Certification
- (2) Direct Support Professional Certifications (DSP) - National Alliance for Direct Support Professionals.
Direct Support Professional certificate I
The Direct Support Professional Training (DSPT) is a competency-based training program mandatory for all Direct Support Professionals (DSP) working in licensed community care facilities that regional centers vector. Since January 1, 1999, the Department of Developmental Services (DDS) has implemented mandated statewide competency-based training for direct support professionals (DSPs) employed in regional center-vectored community care facilities (CCF). This mandate arises out of the conviction that individuals with intellectual and developmental disabilities receiving residential services are entitled to the highest standard of service and that direct support professionals deserve training and recognition as professionals.
Timeline
Direct support professional
Crossroads of Choice, Inc.
05.2023 - Current
Direct Support Professional
IHHS
09.2004 - 12.2008
Respite Caregiver
Dept. of Social Services
09.2004 - 05.2023
Diploma -
Century High School
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