Victoria Lopez Del Castillo
Brodheadsville,PA
Summary
Compassionate and proactive professional with experience in customer service, childcare, and personal care. Known for adaptability, strong conflict management, and empathetic communication, creating safe and supportive environments, while ensuring client satisfaction. Highly motivated, detail-oriented, and able to work independently, quickly mastering new skills, and efficiently completing tasks. Skilled in time management, active listening, and problem-solving, with a proven ability to build trust and maintain positive relationships, and foster positive relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tanning Technician
Paradise Tanning Salon
Brodheadsville, Pennsylvania
07.2024 - Current
- Developed strong client relationships through personalized service and follow-ups.
- Adhered to company policies regarding health and safety standards.
- Provided clients with expert tanning consultations to ensure desired results.
- Operated tanning equipment safely and efficiently for optimal client experiences.
- Sanitized tanning beds after each use with approved cleaning solutions to ensure a safe environment.
- Explained pricing plans for different levels of tanning services offered by the salon.
- Demonstrated knowledge of skin types and recommended appropriate levels of exposure for individual customers' needs.
- Made sure all necessary paperwork was completed correctly prior to beginning a session with a customer.
- Greeted new customers upon arrival at the salon; provided information about services offered and answered any questions they had.
- Operated cash register and handled cash transactions with precision and care.
- Provided excellent customer service by addressing inquiries and resolving concerns promptly.
Part-Time Nanny
Shannon Poster
Saylorsburg, Pennsylvania
03.2024 - Current
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Implemented behavioral management strategies to encourage positive behavior in children.
- Supervised daily activities and routines for children, ensuring safety and engagement.
- Prepared nutritious meals and snacks, accommodating children's dietary needs.
- Organized educational and recreational activities to promote learning and development.
- Communicated regularly with parents about children's progress and daily experiences.
- Maintained a clean and orderly environment, promoting hygiene and organization.
- Assisted with homework and school projects, fostering academic growth and support.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Followed routines to foster stability and structure in children's lives during parental absences.
Education
High School Diploma -
Pleasant Valley High School
Brodheadsville, PA06-2024
High School Diploma -
Northampton Community College
Bethlehem, PASkills
- Customer service
- Adaptability and flexibility
- Cultural awareness
- Strong verbal and written communication
- Problem-solving skills
- Strong de-escalation and conflict management skills
- Empathetic and patient
Certification
First Aid, CPR, AED for Adults and Pediatrics Certified
References
References available upon request.
Timeline
Tanning Technician
Paradise Tanning Salon
07.2024 - Current
Part-Time Nanny
Shannon Poster
03.2024 - Current
High School Diploma -
Pleasant Valley High School
High School Diploma -
Northampton Community College