Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Lugo

Williamstown,NJ

Summary

Dedicated and detail-oriented professional with experience as a medical assistant and medical receptionist, seeking to contribute organizational and patient care skills in a dynamic healthcare environment. Committed to providing excellent patient service and supporting medical staff with efficiency and compassion.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Go Feet Podiatry
03.2022 - 01.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

Advocare Delgiorno Endocrinology
08.2015 - 02.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.

Medical Assistant/Front Desk Receptionist

Haenel Endocrine & Associates
11.2010 - 03.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.

Education

Diploma - Medical Assisting

Harris School of Business - Voorhees
Voorhees, NJ
10.2010

Certificate For Computerized Administrations - Computerized Administration

Prism Career Institute
Hammonton, NJ
07.2003

High School Diploma -

Cherokee High School
Marlton, NJ
06.1994

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Clinical Documentation
  • Data Entry
  • Reliable team player
  • Electronic Health Records
  • Electronic Medical Records
  • Specimens collection and processing
  • Insurance Verification
  • Maintaining confidentiality
  • Appointment Setting
  • Sterilization techniques
  • Equipment Sterilization
  • Payment Collection
  • Medical Equipment Operation
  • First Aid

Timeline

Medical Assistant

Go Feet Podiatry
03.2022 - 01.2023

Medical Assistant

Advocare Delgiorno Endocrinology
08.2015 - 02.2016

Medical Assistant/Front Desk Receptionist

Haenel Endocrine & Associates
11.2010 - 03.2014

Diploma - Medical Assisting

Harris School of Business - Voorhees

Certificate For Computerized Administrations - Computerized Administration

Prism Career Institute

High School Diploma -

Cherokee High School
Victoria Lugo