Victoria Luna
Porter
Summary
Motivated and detail-oriented professional with a strong background in fast-paced food service and logistics, including hands-on experience in the receiving department at Flowers Bakery. Known for reliability, a strong work ethic, and the ability to quickly learn and adapt to new roles. Seeking to leverage on-the-ground operational knowledge and a passion for process improvement. Eager to contribute to system efficiency, quality control, and team success through hard work and continued learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sanitation Worker
Flowers Bakery
Houston
02.2024 - 04.2025
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
- Packed garbage using compactor equipment.
- Sanitized floors and walls to protect workers.
- Applied cleaning chemicals to machinery using centralized or portable foaming systems.
- Provided assistance to other departments upon request.
- Confirmed properly labeling and storage of chemicals and cleaning items.
- Picked up items around carts by shoveling, lifting and loading loose garbage, debris and bulk refuse.
- Stocked paper products in restrooms and break rooms.
- Performed periodic deep cleans of entire facility as needed.
- Maintained janitorial closets with supplies for daily use.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
Sales Associate
Earthbound Trading
Humble
11.2023 - 01.2024
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered customer inquiries regarding product features, pricing, and availability.
- Provided accurate information about products, prices and services.
Sales Associate
Torrid Clothing Store
Humble
11.2023 - 01.2024
- Worked with fellow sales team members to achieve group targets.
- Greeted customers to determine wants or needs.
- Worked effectively in team environments to make the workplace more productive.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed credit card transactions quickly and securely.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Collected payments and provided accurate change.
- Organized stockroom shelves according to size, color or style.
Teacher
Montessori School Of Downtown
Pearland
12.2021 - 11.2023
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Implemented behavior management strategies to maintain classroom discipline.
- Remained calm and patient in student interactions to support individual growth and development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Maintained a safe and orderly learning environment for all students.
- Supervised students throughout day, both in classroom and outside during breaks.
Receiving Associate
Burlington Coat Factory Warehouse
Pearland
05.2021 - 12.2021
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Organized deliveries by sorting and stocking receivables
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Sorted and labeled items according to size, type, style, color or product code.
- Traced missing material and shipments through vendor and customer communications.
Cashier
Schlotzsky's Deli
Pearland
07.2017 - 05.2021
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed sales transactions to prevent long customer wait times.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Collected payments and provided accurate change.
- Resolved customer complaints professionally in accordance with company policy.
- Adhered to social distancing protocols and wore mask or face shield.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Turner College And Career High School
Pearland, TX05-2018
Some College (No Degree) - Associate of Applied Science of Real Estate
San Jacinto College South Campus
Houston, TXSkills
- Chemical handling
- Sanitation procedures
- Recycling sorting
- Inventory management
- Customer service
- Effective communication
- Clear Public Speaking
- Group and individual instruction
- Critical thinking
- Teaching
- Customer service
- Communication
- Soft skills
- Attention to detail
- Problem solving
- Waste sorting
Certification
- CPR Certified
- Lock Out Trained
- Forklift Certified
Timeline
Sanitation Worker
Flowers Bakery
02.2024 - 04.2025
Sales Associate
Earthbound Trading
11.2023 - 01.2024
Sales Associate
Torrid Clothing Store
11.2023 - 01.2024
Teacher
Montessori School Of Downtown
12.2021 - 11.2023
Receiving Associate
Burlington Coat Factory Warehouse
05.2021 - 12.2021
Cashier
Schlotzsky's Deli
07.2017 - 05.2021
High School Diploma -
Turner College And Career High School
Some College (No Degree) - Associate of Applied Science of Real Estate
San Jacinto College South Campus
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