Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria McLean

Hollywood,FL

Summary

Driven professional with expertise in social media strategy and data analytics. Self motivated with a proven track record, enhancing data accuracy and customer satisfaction. Excelled in roles requiring exceptional project management and customer engagement skills. Known for creative thinking and excellent communication, consistently delivering results beyond expectations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Healthcare Data Entry & Customer Service

Chewy
01.2021 - Current
  • Verified data files prior to entry to maintain high data accuracy.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.

• Provide excellent customer service to clinics and customers.

Social Media Manager

FL Mayhem
06.2018 - 01.2021
  • Developed and promoted corporate brand, images and identity to media and public.
  • Authored fresh and engaging press releases and prepared complete press kits.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Beach Manager

Fontainbleau Miami Beach
06.2016 - 10.2019
  • Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
  • Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
  • Assisted customers by retrieving beach equipment, answering questions.
  • Inspected sports equipment and reported defects to reduce safety risks.
  • Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.

Education

Computer Science -

William T. McFatter Technical College
Fort Lauderdale, FL
06.2017

Skills

  • Project management experience
  • Customer Engagement
  • Social Media Strategy
  • Content scheduling
  • Community Engagement
  • Data Analytics
  • Customer Service
  • Creative Thinking
  • Data Analysis
  • Client Engagement
  • Excellent Communication
  • Professionalism

Certification

  • Microsoft Office
  • Adobe Photoshop

Timeline

Senior Healthcare Data Entry & Customer Service

Chewy
01.2021 - Current

Social Media Manager

FL Mayhem
06.2018 - 01.2021

Beach Manager

Fontainbleau Miami Beach
06.2016 - 10.2019

Computer Science -

William T. McFatter Technical College
  • Microsoft Office
  • Adobe Photoshop
Victoria McLean