Victoria Madison
Oak Ridge,TN
Summary
Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
Certification
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Patient Care Assistant
Professional Case Management
Oak Ridge, Tennessee
05.2026 - Current
- Assisted patients with bathing, dressing, grooming, and daily living tasks.
- Monitored vital signs and promptly reported changes to case management nurses, ensuring timely interventions.
- Facilitated mobility, transfers, and walking support using proper techniques to enhance patient safety and comfort.
- Observed and documented physical, emotional, and symptomatic changes in patients, contributing to effective care adjustments.
- Built trusted relationships with patients and families through respectful communication.
- Documented patient observations in care records and shift notes.
- Supported patient care plans for Professional Case Management clients in home settings.
Medical Receptionist
Family Urgentcare
Knoxville, Tennessee
01.2020 - 08.2020
- Greeted Family Urgentcare patients and managed front desk check-in flow.
- Checked patients in and out for appointments and collected co-payments.
- Collected copayments from patients during check-in. and processed patient payment transactions.
- Scheduled urgent care appointments and coordinated visit times.
- Verified insurance coverage and updated patient demographics in records.
- Entered insurance, demographics and health history into patient database.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Aviation Ordnanceman
US Navy
San Diego, California
06.2009 - 06.2014
- Armed and dearmed Navy aircraft ordnance under strict flight deck safety procedures.
- Inspected bombs, missiles, and cartridges for serviceability before mission loading.
- Loaded and unloaded aviation ordnance using approved Navy handling equipment.
- Conducted safety checks on weapons, fuzes, and explosive components.
- Performed safety checks on all aviation-related equipment prior to use or operation.
- Collaborated with flight deck crews to ensure safe ordnance handling. and maintenance teams during weapons operations.
- Conducted maintenance on bombs to ensure operational readiness, missiles and rockets and launched test devices.
- Assembled and loaded aerial mines onto missiles and rockets with high precision.
- Stowed, secured, and accounted for munitions in shipboard magazines and lockers.
- Maintained accurate ordnance logs, inventory records, and custody documentation to support US Navy operations.
- Responded quickly to emergency situations involving hazardous material spills or leakage.
- Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
- Guided personnel on proper handling of explosives and hazardous materials to enhance safety and compliance.
- Assisted in the preparation of flight plans for flights involving ordnance delivery or drop operations.
- Mentored professionals to align performance with core values and encourage career development.
- Operated ground support equipment such as tow tractors, cranes, hoists, tugs and forklifts.
- Maintained and repaired armament, ammunition, and related equipment in accordance with technical orders.
Education
Bachelor of Science - Nursing
South College
Knoxville, TN 06.2024 - 10.2026
Associate of Science - Medical Assisting
Virginia College
Knoxville, TN 08.2017 - 07.2018
Skills
- Patient care
- Patient evaluations
- Health assessments
- Vital signs tracking
- Vital signs documentation
- Patient monitoring
- Blood glucose testing
- Nursing
- Nursing assistance
- Clinical documentation
- Electronic health records
- Medication administration
- Infection control
- End-of-life care
- Feeding assistance
- Mobility assistance
- Catheter care
- Specimen collection
- Seizure precautions
- Basic life support
- CPR certification
- Clinical training
- ADL support
- Patient communication
- Conflict mediation
- Insurance verification
- Assisting with rehabilitation
- Assisting with rehabilitation
Certification
- BLS
Affiliations
- Student Nurse Association
References
References available upon request.
Timeline
Patient Care Assistant
Professional Case Management
05.2026 - Current
Bachelor of Science - Nursing
South College
06.2024 - 10.2026
Medical Receptionist
Family Urgentcare
01.2020 - 08.2020
Associate of Science - Medical Assisting
Virginia College
08.2017 - 07.2018
Aviation Ordnanceman
US Navy
06.2009 - 06.2014