Victoria Mahaffey
Chesnee
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Spartanburg
07.2023 - Current
- Delivered exceptional customer service by greeting patrons warmly and fostering a welcoming atmosphere.
- Maintained cleanliness and organization of dining area, ensuring an inviting environment for guests.
- Accurately processed cash transactions at register, enhancing operational efficiency.
- Effectively resolved customer inquiries and concerns, demonstrating professionalism and care.
- Trained new employees on service standards and operational procedures to uphold quality.
- Communicated orders accurately to kitchen staff, ensuring timely food delivery.
- Memorized menu offerings, providing tailored recommendations based on customer preferences.
- Adhered to safety, health, and sanitation guidelines, safeguarding guest welfare.
Business Support Analyst
Jule Tone Nails
Inman
01.2024 - 08.2025
- Analyzed business processes to enhance efficiency and identify improvement opportunities.
- Created training materials for staff regarding new policies and procedures.
- Monitored system performance metrics daily to ensure optimal operation.
- Collected performance statistics monthly, quarterly, and annually to assess progress against metrics.
- Supported inventory management through tracking supplies and coordinating orders.
- Conducted research to generate proposals for new business opportunities.
- Developed positive relationships with external customers to foster collaboration.
- Researched best practices in business support to recommend process improvements.
Education
Bachelor Of Business Administration (BBA) - Marketing
North Greenville University
Tigerville, SC12-2028
High School Diploma -
High Point Academy
Spartanburg, SC05-2025
Skills
- Marketing research and data analysis
- Customer service and support
- Project management
- Employee training and development
- Business communication skills
- Work ethic and professionalism
- Mathematical proficiency
- Cash handling expertise
- Multitasking and organizational skills
- Attention to detail
- Conflict resolution strategies
- Team collaboration and cooperation
- Complaint resolution techniques
Timeline
Business Support Analyst
Jule Tone Nails
01.2024 - 08.2025
Front of House Employee
Chick-fil-A
07.2023 - Current
Bachelor Of Business Administration (BBA) - Marketing
North Greenville University
High School Diploma -
High Point Academy