Victoria Males
VANCOUVER,WA
Summary
Driven by a results-focused approach, I enhanced customer loyalty and satisfaction at Walmart through meticulous order handling and effective teamwork, demonstrating strong attention to detail and quick decision-making. As a captain at Heritage High School, I led by example, fostering team success and skill development, showcasing my ability to work independently and lead effectively.
Overview
5
5
years of professional experience
Work History
Online Picker
Walmart
14505 NE Fourth Plain Blvd, Vancouver WA 98682
08.2023 - Current
- Boosted customer loyalty by providing exceptional service throughout the entire online shopping experience.
- Achieved high accuracy rates with effective time management strategies when fulfilling multiple simultaneous orders.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
- Fostered positive relationships with peers through teamwork initiatives, leading to increased morale among Picker staff.
- Supported coworkers during peak times, assisting in areas outside of primary role as needed for overall success.
- Contributed to team success through effective communication, coordination, and problem-solving skills.
- Excellent communication skills, both verbal and written.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Basketball Team Captain
Heritage High School
7825 NE 130th Ave, Vancouver, WA 98682
09.2019 - 06.2023
- Served as a mentor to younger players, providing guidance on skill development and sportsmanship.
- Reinforced essential basketball techniques such as shooting accuracy, defensive positioning, ball handling skills through drills that emphasized repetition.
- Coordinated fundraising events to support the basketball program, increasing community engagement and financial resources.
- Collaborated with coaches to develop successful game plans tailored for specific opponents.
- Managed team logistics, ensuring timely arrival and preparedness for games and tournaments.
- Implemented pre-game routines to focus the team''s energy towards achieving success on the court.
- Led by example during games and practices, demonstrating dedication to improvement both individually and as part of the collective unit.
Track Captain
Heritage High School
7825 NE 130th Ave, Vancouver, WA 98682
09.2019 - 06.2023
- Attended all practices and meetings on time.
- Showed leadership by leading warm up and team bonding activities.
Education
High School Diploma -
Heritage High School
Vancouver, WA06.2023
Skills
- Ability to work independently
- Quick Decision Making
- Strong attention to detail
Timeline
Online Picker
Walmart
08.2023 - Current
Basketball Team Captain
Heritage High School
09.2019 - 06.2023
Track Captain
Heritage High School
09.2019 - 06.2023
High School Diploma -
Heritage High School