Victoria Males
VANCOUVER,WA
Summary
Driven by a results-focused approach, I enhanced customer loyalty and satisfaction at Walmart through meticulous order handling and effective teamwork, demonstrating strong attention to detail and quick decision-making. As a captain at Heritage High School, I led by example, fostering team success and skill development, showcasing my ability to work independently and lead effectively.
Overview
5
5
years of professional experience
Work History
Online Picker
Walmart
08.2023 - Current
- Boosted customer loyalty by providing exceptional service throughout the entire online shopping experience.
- Achieved high accuracy rates with effective time management strategies when fulfilling multiple simultaneous orders.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
- Fostered positive relationships with peers through teamwork initiatives, leading to increased morale among Picker staff.
- Supported coworkers during peak times, assisting in areas outside of primary role as needed for overall success.
- Contributed to team success through effective communication, coordination, and problem-solving skills.
- Excellent communication skills, both verbal and written.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Basketball Team Captain
Heritage High School
09.2019 - 06.2023
- Served as a mentor to younger players, providing guidance on skill development and sportsmanship.
- Reinforced essential basketball techniques such as shooting accuracy, defensive positioning, ball handling skills through drills that emphasized repetition.
- Coordinated fundraising events to support the basketball program, increasing community engagement and financial resources.
- Collaborated with coaches to develop successful game plans tailored for specific opponents.
- Managed team logistics, ensuring timely arrival and preparedness for games and tournaments.
- Implemented pre-game routines to focus the team''s energy towards achieving success on the court.
- Led by example during games and practices, demonstrating dedication to improvement both individually and as part of the collective unit.
Track Captain
Heritage High School
09.2019 - 06.2023
- Attended all practices and meetings on time.
- Showed leadership by leading warm up and team bonding activities.
Education
High School Diploma -
Heritage High School
Vancouver, WA06.2023
Skills
- Ability to work independently
- Quick Decision Making
- Strong attention to detail
Timeline
Online Picker
Walmart
08.2023 - Current
Basketball Team Captain
Heritage High School
09.2019 - 06.2023
Track Captain
Heritage High School
09.2019 - 06.2023
High School Diploma -
Heritage High School
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