Victoria Malone
Alpine,TN
Summary
Dedicated healthcare professional with experience in both paid and volunteer emergency medical services, prepared to contribute effectively to a dynamic medical team. Proven ability to perform under pressure while maintaining a commitment to high-quality patient care. Recognized for strong collaboration skills and adaptability, complemented by expertise in patient assessment and emergency interventions. Committed to enhancing patient outcomes through effective teamwork and rapid response in critical situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Cookeville Regional Medical Center
Cookeville, TN
10.2024 - 11.2025
- Assisted medical staff in triaging patients to prioritize urgent care needs.
- Monitored vital signs and documented patient information accurately in electronic health records.
- Prepared and maintained surgical instruments and equipment for emergency procedures.
- Collaborated with interdisciplinary teams to enhance patient care protocols and workflows.
- Provided compassionate patient support during high-stress situations, ensuring comfort and understanding.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Part-Time Retail Associate
Halo Brand
Cookeville, TN
02.2024 - 10.2024
- Provided excellent customer service and assisted customers in selecting products.
- Managed transactions at the point of sale, ensuring accuracy and efficiency.
- Maintained a clean and organized sales floor, restocked merchandise, and assisted with inventory management.
- Contributed to meeting and exceeding sales targets through product knowledge and effective sales techniques.
- Assisted in maintaining optimal stock levels through efficient inventory management practices.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Neurology Medical Assistant
Associates in Neurology
Cookeville, TN
06.2023 - 02.2024
- Assisted healthcare providers in patient examinations and procedures, ensuring optimal patient comfort and care.
- Conducted routine laboratory tests and prepared specimens for analysis, maintaining accuracy of results.
- Managed patient scheduling, optimizing appointment flow to enhance clinic efficiency.
- Maintained electronic health records, ensuring data integrity and compliance with regulatory standards.
- Trained and mentored new medical assistants on clinical protocols and administrative procedures, fostering a collaborative environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Samaritan Family Health
Watertown, NY
10.2021 - 04.2023
- Assisted in patient intake and registration processes, ensuring accurate data entry and confidentiality.
- Supported healthcare providers by preparing examination rooms and maintaining medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assistant Store Manager
Buckle
Savannah, GA
04.2015 - 03.2016
- Supervised daily store operations, ensuring adherence to company standards and policies.
- Trained and mentored new team members, fostering a collaborative work environment.
- Coordinated visual merchandising efforts to maintain brand consistency across the store.
- Managed cash handling procedures, ensuring accuracy during transactions and reconciliations.
- Collaborated with upper management on promotional planning and execution initiatives.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
EMT-B -
Jefferson Community College
04-2023
CCMA - undefined
Auburn University
08-2020
Associate of Science - Nursing
Fortis College
Cookeville06-2026
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Splinting techniques
- Patient transport
- Basic patient care
- Cardiac monitoring
- Phlebotomy
- Sanitizing procedures
Certification
- - CCMA | Auburn University
- - EMT-B | Jefferson Community College
- - CPR/AED | American Heart Association
Timeline
Emergency Room Technician
Cookeville Regional Medical Center
10.2024 - 11.2025
Part-Time Retail Associate
Halo Brand
02.2024 - 10.2024
Neurology Medical Assistant
Associates in Neurology
06.2023 - 02.2024
Medical Assistant
Samaritan Family Health
10.2021 - 04.2023
Assistant Store Manager
Buckle
04.2015 - 03.2016
CCMA - undefined
Auburn University
EMT-B -
Jefferson Community College
Associate of Science - Nursing
Fortis College
Additional Information
Gaps in work history attributed to fulfilling responsibilities as a stay-at-home mother and former military spouse.