Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Victoria Maradiaga

Summary

Driven Communications student nearing graduation, seeking a dynamic role in Marketing or Social Media. Passionate about leveraging creativity and analytics to deliver impactful campaigns, with a proven ability to adapt and thrive in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress, Cashier, Counter

Luby's Corporation
08.2020 - Current
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Marketing and Social Media Intern

RE/MAX
01.2024 - 05.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Created informative and entertaining posts for client's LinkedIn, Facebook, and Instagram pages.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.

Organization Volunteer

Carpool
02.2023 - 02.2024
  • Streamlined event planning processes by implementing efficient organizational tools and strategies.
  • Supported fundraising initiatives by soliciting sponsorships, planning events, and promoting campaigns on social media platforms.
  • Assisted with special events and programs.
  • Boosted volunteer retention rates by creating a welcoming, positive environment and offering support throughout their experiences.
  • Assisted in the recruitment of diverse volunteers, increasing the breadth of skills available within the team.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.

Waitress

Blue Bayou Cafe
06.2021 - 11.2021
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

Bachelor of Arts in Communications -

Texas A&M University
College Station, TX
05.2025

High School Diploma -

Furr High School
Houston, TX
06.2022

Associate of General Studies -

Houston Community College
Houston, TX
05.2022

Skills

  • Verbal and Written Communication
  • Fluent in Spanish
  • Organizational Development
  • Time Management
  • Event planning
  • Content creation
  • Teamwork and collaboration
  • Multitasking and organization
  • Adaptability and dependability
  • Apple and PC Use Expertise
  • Experienced in Adobe Photoshop, Microsoft Office Suite (Word, Excel, PowerPoint, Slides), Canva, and Zoom
  • Social Media Platforms (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube, Yelp)

Certification

  • Certified Associate, Adobe Photoshop CC - 2020

Languages

Spanish
English

Timeline

Marketing and Social Media Intern

RE/MAX
01.2024 - 05.2024

Organization Volunteer

Carpool
02.2023 - 02.2024

Waitress

Blue Bayou Cafe
06.2021 - 11.2021

Waitress, Cashier, Counter

Luby's Corporation
08.2020 - Current

High School Diploma -

Furr High School

Associate of General Studies -

Houston Community College

Bachelor of Arts in Communications -

Texas A&M University
Victoria Maradiaga