Victoria Marca
Duluth,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Phlebotomist
CSL Plasma
01.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Patriot Launching Station Enhanced Operator
US Army
08.2018 - 12.2023
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Demonstrated strong leadership skills while serving as a key member of the fire control team during high-pressure situations.
Shift Leader
Jamba Juice
08.2018 - 07.2020
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate Of Applied Science - Radiologic Technology
Lake Superior College
Duluth, MNHigh School Diploma -
Ponderosa High School
Shingle Springs, CA05.2020
Skills
- Heavy Equipment Operation
- Customer Service
- Effective Communication
- Teamwork and Collaboration
- Problem-Solving
- Adaptability
- Organizational skills
- Punctual and Reliable
- Venipuncture
- Specimen handling
Timeline
Phlebotomist
CSL Plasma
01.2024 - Current
Patriot Launching Station Enhanced Operator
US Army
08.2018 - 12.2023
Shift Leader
Jamba Juice
08.2018 - 07.2020
Associate Of Applied Science - Radiologic Technology
Lake Superior College
High School Diploma -
Ponderosa High School
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