Summary
Overview
Work History
Education
Skills
Hobbies:
Timeline
Generic

Victoria Brunswick

Belgrade,MT

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience

Work History

Receptionist

Birch Creek Dental
08.2022 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.

Dealer Account Representative

Kenetrek Boots
12.2021 - 04.2022
  • Supported sales and service teams for assigned territory and focused accounts.
  • Sold to assigned accounts, created new business and identified up- or cross-selling areas.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Hostess

Music City Party Tub
08.2019 - 08.2021
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
  • Processed orders and facilitated customer payments using POS system.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep the bus working efficiently and teams ready to meet customer needs.
  • Detailed safety rules and regulations with all patrons; ensured that all insurance waivers were signed and dated with a valid email.
  • Document the experience for each party with pictures and videos which were sent to each individual at the end of the party bus tour.

Education

High School Diploma -

Oak Harbor High School
Oak Harbor, WA
06.2011

Skills

  • Verbal and Written Communication
  • Word Processing
  • Maintaining Clean Work Areas
  • Greeting Visitors
  • Sales and Upselling
  • Electronic Systems
  • Reading Comprehension
  • Active Listening and Communication

Hobbies:

I have two kids and a labrador- we love to go outside and play, walk the trails, and cross country ski together in the winter! 

Timeline

Receptionist

Birch Creek Dental
08.2022 - 06.2023

Dealer Account Representative

Kenetrek Boots
12.2021 - 04.2022

Hostess

Music City Party Tub
08.2019 - 08.2021

High School Diploma -

Oak Harbor High School

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Victoria Brunswick