Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Victoria Martin

Stratford,NJ

Summary

Dynamic and adaptable professional with a strong background in customer service at Apple Bee’s. Proven ability to enhance guest satisfaction through effective multitasking and team collaboration. Skilled in managing high-pressure situations while maintaining a welcoming atmosphere. Committed to fostering positive relationships and ensuring safety in fast-paced environments.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Developed strong interpersonal and organizational skills in child-focused environment. Adept at managing daily routines and activities while ensuring safe and nurturing setting. Looking to transition into new field where these transferable skills can be applied to create positive impact.

Offering nurturing personality with excellent communication abilities, eager to learn and develop in care-focused environment. Brings natural aptitude for creating safe and engaging setting that supports children's development while managing daily routines and activities. Ready to use and develop organizational and problem-solving skills in whatever my role/responsibilities are.

Overview

2
2
years of professional experience

Work History

Host

Apple Bee’s
07.2022 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Before and After School Care Assistant

Mustard Seed
01.2024 - 06.2024
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
  • Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.

Education

Bachelor of Science - Early Childhood Education

Rowan University
Glassboro, NJ
05-2028

High School Diploma -

Sterling High School
Somerdale, NJ
06-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Seating arrangements
  • Adaptable to change
  • Activities planning
  • Early childhood education
  • Early childhood development
  • Social and academic development
  • Social development
  • Nutrition planning
  • Cleaning and sanitizing

  • Classroom organization
  • Safety and supervision
  • Punctual and reliable
  • Goal setting
  • Friendly and respectful
  • Lesson plan development
  • Health and safety
  • Records management
  • Infant care
  • Problem-solving
  • Caring and responsible
  • Creative thinking
  • Child safety
  • Conflict resolution

Accomplishments

    Was captain of my field hockey team in High School. Won The Outstanding Achievement in Business Award in High School.

Interests

  • Crafting and DIY Projects
  • Team Sports
  • Enjoy participating in activity's for overall physical and mental well-being
  • Playing Sports
  • Volunteering with youth sports programs as a helper
  • Kayaking
  • Volunteering
  • Outdoor Recreation
  • I participate in a variety of outdoor recreational activities

Timeline

Before and After School Care Assistant

Mustard Seed
01.2024 - 06.2024

Host

Apple Bee’s
07.2022 - 08.2024

Bachelor of Science - Early Childhood Education

Rowan University

High School Diploma -

Sterling High School
Victoria Martin