Victoria May
Bethpage,NY
Summary
Reliable Food Service Worker with strong background in food service and related positions seeking entry level waitressing position. Customer-oriented with talent for meticulous food preparation and presentation. Proven aptitude for problem solving and accuracy in dealing with customer needs. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
Overview
4
4
years of professional experience
Work History
Care Taker
Chew Family
Massapequa, NY
06.2019 - 06.2020
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Met with parents about daily activities, positive developments and issues.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Cashier
Zorns
Bethpage, New York
12.2018 - 06.2019
- Operated cash register, processing payments of cash, checks, credit cards and gift cards.
- Promptly and empathetically handled guest concerns and complaints using reason and concern.
- Ensured that the work area was properly cleaned and straightened up following each shift.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Managed and processed customer payments made by credit and debit cards as well as cash and provided the correct change if applicable.
Cashier
Carvel Ice Cream
Bethpage, NY
08.2016 - 11.2018
- Responded to all customer inquiries thoroughly and professionally.
- Took customers' orders by recording requested menu items, substitutions and add-ons.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Executed cash transactions quickly and accurately.
- Offered insight into menu items to answer customer questions.
Education
High School Diploma -
Bethpage Highschool
Bethpage06.2019
Bachelor of Science - Health Sciences
SUNY Farmingdale
Farmingdale, NY05.2023
Skills
- Group leadership
- Healthy environments
- Food Safety
- Troubleshooting skills
- Order Accuracy
- Cleaning requirements
- Team Contribution
- Meal Serving
- Point of Sale Knowledge
Timeline
Care Taker
Chew Family
06.2019 - 06.2020
Cashier
Zorns
12.2018 - 06.2019
Cashier
Carvel Ice Cream
08.2016 - 11.2018
High School Diploma -
Bethpage Highschool
Bachelor of Science - Health Sciences
SUNY Farmingdale