Victoria McDaniel

• Selected and submitted samples to laboratory for testing
• Performed petroleum and water accounting duties
• Operated airplane refueling systems and equipment
• Planned and scheduled petroleum transport
• Operated pumps, pipelines and tanker equipment
• Safety regulations and procedures for handling dangerous materials
• Tested oils and fuels
• Operated computer and software/utilities manual records to perform stock control and accounting procedures
• Performed ammunition supply stock control and accounting duties using both automated and manual procedures
• Supervised small group and organize mission execution
• Adhere to OSHA and local community Eco guidelines
• Prevent ecological destruction

• Collect inbound calls quoting benefits and eligibility of members insurance policies
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Received Incoming Calls Log Complaints/Compliments Give Technical help with lockouts/resets for online banking Process payments/refund fees Compass (pop money)
• Trained Co-Workers to be more efficient and teach them new programs by sitting with them for 1 hour at a time and training new reps in On Job Training
• Coordinated the fun at work team, plan and organize events month to month, scheduling meetings, give presentations at the meetings, managing monthly budget, completing expense reports, responsible for over 150 Co-Workers not including management
• Supervised internal employees during the clean-up project
• Worked closely with programmers to develop new online banking applications
• Answered incoming calls Assist customers with online banking Reset passwords Great customer service and communication skills
• Resolved any issue involving Bill payments or system errors involving Online Banking.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Assisted in achieving branch targets, consistently meeting or exceeding personal performance goals.
• Educated customers on digital banking options available at the bank, promoting self-service features when applicable.
• Boosted overall branch sales, identifying customer needs and offering tailored solutions.
• Facilitated smooth transactions by accurately completing required documentation and processes.
• Conducted regular audits to ensure compliance with federal regulations and internal policies.
• Managed high-volume cash handling responsibilities while maintaining accuracy and security standards.
• Enhanced customer loyalty through exceptional service and proactive communication.
• Assisted in training new hires on bank procedures, systems usage, regulatory requirements, ensuring seamless integration into the team environment.
• Maintained compliance with bank policies, conducting thorough verification of client information.
• Streamlined account opening process for enhanced efficiency and reduced waiting times.
• Developed strong rapport with customers, earning their trust as their go-to bank representative for assistance on various financial matters.
• Educated customers on features and benefits of banking products and services.
• Opened, closed, and updated accounts for customers.
• Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
• Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
• Increased customer satisfaction by promptly addressing inquiries and resolving issues.

Obtains client information by answering telephone calls; interviewing clients; verifying information

• Determines eligibility by comparing client information to requirements
• Establishes policies by entering client information; confirming pricing
• Informs clients by explaining procedures; answering questions; providing information
• Maintains communication equipment by reporting problems
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Accomplishes sales and organization mission by completing related results as needed
• Updates job knowledge by studying new product descriptions; participating in educational opportunities
• Work through system malfunctions
• Deescalate situations with customers
• Look to agreement with customers and patrons within company guidelines
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
• Adopted customer feedback in process and system improvement initiatives.
• Presented feedback to management on customer service trends and improvement areas.
• Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
• Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
• Used JP Morgan Software to prepare sales reports containing customer information related to products and services purchased.
• Advised customers about new products and assisted customers in determining best [Type] product for needs.

• Unit maintenance, pump side maintenance and up keep
• Onsite rig-in/rig-out and site maintenance
• Maintenance of iron inventory
• Sand truck operation, pneumatic air can and belly dump conveying belt trailers
• Assist in completing all maintenance inspections
• Ensure all repairs are completed and documented
• Understand and exercise relevant HSE work procedures and practices for the job
• Follow and obey all regulatory driving rules
• Ensure adherence to operational policies, procedures to achieve safety objectives
• Identify and raise hazard ID reports when unsafe practices or conditions are observed
• Assist in marking locations for 3rd parties to spot frac tanks
• Works with 3rd parties to set containment on location
• Coordinates movement and spotting of silo on location
• Delivers and sets frac containment when needed
• Oversees any location cleanup required by frac
• Ensures operational status and maintenance of silo
• Fix/ break down iron during rig up and rig down
• Coordinate with welder
• Sand
• Operated range of heavy equipment on regular basis with advanced skill.
• Maintained and cleaned equipment after each job and inspected.
• Completed minor repairs and replacements of equipment parts to restore functionality.
• Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
• Drove vehicles to and from work sites and maintained clean driving record.
• Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
• Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
• Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
• Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
• Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
• Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
• Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
• Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
• Sustained high-performance standards by adhering to company policies regarding preventative maintenance schedules.
• Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
• Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.

• Transport silica from one destination to the other while upholding company safety and OSHA standards
• Perform safety inspection on 18 wheel 43" truck
• Complete a daily truck log and submit reports of mileage covered at EOD
• Observe and report equipment or mechanical failures immediately
• Manage routes and routines so they proceed in the most efficient way possible
• Find ways to conserve resources, including fuel, to benefit the business
• Serve as a brand advocate and ambassador in every interaction with clients and the public
• Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management
• Comply with all DOT and in-house regulations and rules
• Gathered information, prepared reports, and drafted correspondence related to cases.
• Escorted inspectors and answered questions about facility operations.
• Aligned work processes with bodily mechanics to improve job function which reduced workplace repetitive movement injuries by [Number]%.
• Conducted detailed accident investigations, identifying root causes and implementing corrective actions to prevent future occurrences.
• Organized regular safety meetings for team members to discuss concerns, share best practices, and review incident learnings.
• Assessed subcontractor adherence to established protocols on-site, fostering cooperative partnerships towards shared responsibility for safe workspaces.
• Contributed to the development of company-wide safety goals, aligning field operations with corporate objectives for continuous improvement in overall performance metrics.
• Improved employee safety awareness through comprehensive training programs and regular communication.
• Collaborated with management to develop site-specific safety plans tailored to unique project needs.
• Liaised with health and safety committees, sharing insights gleaned from field observations to refine existing policies and develop recommendations for future improvements.
• Performed risk assessments for various job tasks, developing mitigation strategies to minimize potential hazards.
• Enhanced workplace safety by conducting thorough field inspections and identifying potential hazards.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.

• Perform water quality analysis testing and verification
• Operate and maintain water treatment equipment
• Assist in water reconnaissance and site preparation
• Assist in setup of water treatment activity.
• Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by [State].
• Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
• Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
• Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
• Built and executed formulas and generated charts in [Software] spreadsheet applications.
• Adjusted water treatment levels to correct below-standard variances
• Provided crisis intervention services, effectively de-escalating tense situations and ensuring patient safety during emergencies.
• Provided supervision and mentorship to new treatment specialists, fostering a collaborative work environment that encouraged continuous learning.
• Conducted interviews for hiring of inmate job positions to identify optimal candidates.

• Operate all wheel vehicles and equipment over varied terrain and roadways
• Manage load, unload, and safety of personnel being transported
• Oversee and check proper loading and unloading of cargo on vehicles and trailers
• Employ convoy defense techniques
• Identify, correct or report all vehicle deficiencies
• Prepare vehicle for movement/shipment by air, rail or vessel
• Maintained proficiency in tactical planning options and convoy defense techniques.
• Delivered employees and materials to job sites daily.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Managed loading, unloading and safety of all personnel, cargo and equipment.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Reported defects, damage, and accidents to proper personnel.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Updated logs and tracking documents accurately and according to schedule requirements.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Oversaw handling and transportation of more than $[Amount] in equipment while deployed to [Location].
• Obtained customer signatures to complete and process paperwork.
• Planned and adjusted optimal routes based on traffic and weather conditions.
• Worked directly with customers to assess damage and incompleteness of orders.
• Maintained accurate records for cargo manifests, mileage logs, and fuel consumption to ensure regulatory compliance.
• Contributed to team success by assisting in the training of new hires on motor transport operations procedures.
• Handled emergency situations calmly, executing appropriate actions under pressure to guarantee mission accomplishment.
• Promoted a culture of safety by consistently following all federal regulations and company policies while operating vehicles.
• Ensured proper handling of hazardous materials through strict adherence to safety protocols and guidelines.
• Participated in convoy operations within challenging environments while ensuring the safe transportation of valuable assets.
• Managed vehicle inventory control systems, maintaining accurate documentation for government audits and inspections.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Dropped and hooked trailers and changed configuration of equipment.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

• Perform maintenance modification, destruction and demilitarization on ammunition and explosive components
• Operate computer hardware and software/utilities manual records in order to perform stock control and accounting procedures
• Perform ammunition supply stock control and accounting duties using both automated and manual procedures
• Inspect weapon systems to determine need for repair or destruction
• Received and stocked bulk and package products
• Issued and dispensed bulk fuels, water and ammunition from storage and distribution facilities to using units
• Performed maintenance modification, destruction and demilitarization on ammunition and explosive components
• Achieved compliance with audit performance requirements.
• Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
• Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
• Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
• Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
• Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
• Determined, rectified, and noted performance factors by identifying trends affecting supply accountability.
• Built highly collaborative teams to provide operational support and equipment management.
• Remained accountable for assets valued over $1.5 million
• Assembled and managed 12 team members in operations and equipment utilization.
• Managed staff of 20 employees for oversight of procurement and supply management.
• Maintained audit trails to adhere to performance requirements.