Victoria Short
Business Financial Administrator
Shreveport,LA
Summary
Current: Stay At Home Engineer - Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and self-motivated professional looking to bring years of tedious office administration and collections management experience & skills; and apply them towards supporting a company’s mission & productivity goals. Being a confident and curious learner, specializing with problem solving skills and very strong time management skills. To name a few of the skills that follow to the table are: managing all aspects from office management, creating financial growth plans for business owners, collections, payroll, scheduling, weekly Teams meetings for maintaining up-to-date client financial Excel spreadsheets, preparing, organizing, and collating business documents and data entry, AP & AR, scheduling, accuracy and problem solving expertise. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Truly eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Business Financial Administrator
Advantage Solutions
Shreveport, LA
05.2023 - Current
- All billing for Colgate and Sara Lee, biweekly balancing collections, sales and marketing with business managers, weekly zoom and Microsoft teams updates on collections.
- Served as a trusted advisor to senior leadership on financial matters, offering insights and recommendations for improved fiscal management
- Maintained an organized filing system for all financial documents, ensuring easy access during audits or other reviews as needed
- Developed monthly financial statements that provided valuable insights into company performance, leading to informed decision-making by management
Collections Manager
EmSystems Ankle Monitor
01.2020 - 03.2023
- Established strong relationships with customers, fostering open communication channels for effective debt resolution
- Increased recoveries by negotiating favorable repayment terms for clients and customers
- Researched accounts and completed due diligence to resolve collection problems
- Streamlined collections procedures for increased productivity and reduced manual efforts
- Reviewed, researched, and corrected discrepancies and customer concerns
- Improved overall collections efficiency by implementing strategic collection plans and processes
- Conducted investigations of customer accounts and payment histories
- Created daily and weekly cash reports for accounting management
- Analyzed financial data to identify trends, risks, and opportunities for improved collections strategies
- Prepared accounts receivable-related journal entries for accounting month-end close
Administrative Specialist
Lott Oil Company
04.2017 - 01.2020
- All of the billing and invoicing, walk in customer sales, company wide inventory transfers, credit applications, dispatch reports, entering and editing sales tickets, pump off sheets, and much more.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Established administrative work procedures to track staff's daily tasks
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
- Managed filing system, entered data and completed other clerical tasks
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Office Manager
Southern States Oil Production
Shreveport, LA
01.2015 - 04.2017
- Daily production spreadsheets, payroll, taxes, answering the phone, running errands, banking, filing, power points, typing letters for customers, and much more.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts
- Increased customer satisfaction by developing effective client feedback system that led to service improvements
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Established performance goals for employees and provided feedback on methods for reaching those milestones
Education
High school diploma - General Studies
08.2008 - 08.2010
Skills
Accountingundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Studied previous company data to efficiently document and create collection management plans which led to substantial financial growth.
- Achieved monthly raises by completing substantial growth increases with accuracy and efficiency.
- Always being the one to enjoy the tedious task of patiently achievely client relationships by introducing personal payment plans for each individual.
Timeline
Business Financial Administrator - Advantage Solutions
05.2023 - Current
Collections Manager - EmSystems Ankle Monitor
01.2020 - 03.2023
Administrative Specialist - Lott Oil Company
04.2017 - 01.2020
Office Manager - Southern States Oil Production
01.2015 - 04.2017
James Madison University - High school diploma, General Studies
08.2008 - 08.2010
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