VICTORIA MCLEOD
Bronx,NY
Summary
Motivated and dedicated graduate student pursuing a Master’s degree in Mental Health Counseling. Equipped with strong organizational, time management, and interpersonal skills, with a focus on providing compassionate care and support. Eager to apply counseling theories and practices in a clinical setting while gaining valuable experience and contributing to the growth of the organization. Committed to continuous professional development and fostering positive mental health outcomes for individuals and communities.
Overview
11
11
years of professional experience
Work History
Direct Support Professional Caregiver
Horizon Healthcare Staffing
05.2023 - Current
- Assisting clients with daily living needs to maintain self-esteem and general wellness.
- Maintaining detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improving client quality of life by assisting with daily living activities such as bathing, grooming, dressing, feeding, and toileting assistance.
- Building strong relationships with clients to deliver emotional support and companionship.
Youth Counselor
Lincoln Hall Boys Haven
11.2018 - 05.2021
- Monitored and cared for youth in carefully controlled environment to promote safety
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters
- Supervised youth group members to maintain organized and safe environment
- Communicated with challenged and troubled children in effort to exact positive impact and influence
- Advised children and helped to foster improved levels of self-worth and confidence
- Collaborated with counselors and parents to report youth behavior and progress
Health Home Peer
Harlem United Community Aids Center
10.2016 - 11.2018
- Conduct outreach to potential client's referred to the Health Homes program by NYC Health and hospital corporation (HHC) and CCMP Community Care Management Partners
- Complete intakes for Health Homes program
- Provide advocacy to ensure access and receipt of services
- Maintained clean and well-organized environment for client happiness and safety
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
Agency Sitter
North Central hospital
06.2015 - 10.2016
- Watch over patients to ensure that they were safe and comfortable
- Observe patients who are at risk for falls and other harm to themselves
- Report all unusual activity from the patient to the nurse; alert staff of medical emergencies; Infection Control
Phlebotomy Technician
A.O Fox Memorial Hospital
07.2014 - 10.2015
- Student clinical experience
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
- Labeled blood vials with critical information like time of collection, date and patient name
- Prepared blood-collecting equipment to draw blood and safely store and transport samples
- Maintained fully-stocked phlebotomy cart, carrier and station
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
Education
Master - Mental Health Counseling
Mercy College
Dobbs Ferry, NY05-2026
Bachelor - Psychology
Mercy College
Dobbs Ferry, NY05.2020
Timeline
Direct Support Professional Caregiver
Horizon Healthcare Staffing
05.2023 - Current
Youth Counselor
Lincoln Hall Boys Haven
11.2018 - 05.2021
Health Home Peer
Harlem United Community Aids Center
10.2016 - 11.2018
Agency Sitter
North Central hospital
06.2015 - 10.2016
Phlebotomy Technician
A.O Fox Memorial Hospital
07.2014 - 10.2015
Bachelor - Psychology
Mercy College
Master - Mental Health Counseling
Mercy College
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