Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Meda

1490 Nw 115th St Miami,FL

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.

Overview

10
10
years of professional experience

Work History

Shipping and Receiving Clerk

Boeing Distribution
01.2024 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Customer Service Representative

Teleperformance USA
02.2018 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Front Desk Receptionist

G4S Secure Solutions USA
03.2015 - 05.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

High School Diploma -

Hialeah-Miami Lakes Senior High School
Hialeah, FL
06.2010

Skills

  • Attention to Detail
  • Self-Motivated and Independent
  • Shipping and receiving
  • Heavy Lifting
  • Warehousing Operations

Timeline

Shipping and Receiving Clerk

Boeing Distribution
01.2024 - Current

Customer Service Representative

Teleperformance USA
02.2018 - 12.2023

Front Desk Receptionist

G4S Secure Solutions USA
03.2015 - 05.2017

High School Diploma -

Hialeah-Miami Lakes Senior High School
Victoria Meda