Victoria Meier

• Assisted customers by answering questions and fulfilling requests.
• Performed inventory control, such as counting, and stocking merchandise.
• Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
• Fulfilling customer online orders, choosing customer substitutions either by what the customer chose as a replacement and/or selecting a product that is similar.
• Received positive feedback from customers due to attentive service and knowledgeable product recommendations.

Responsible for stocking and maintaining Coke products for food stores, such as Walmart and Publix. Stocking product for coolers and aisles. General zoning of areas for product display.

• Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
• Organized displays according to company standards and specifications.
• Assisted customers with locating desired items within store locations.
• Maintained a clean and organized work environment at all times.

• Managed daily in-processing of parts for different makes of accident vehicles and distribution of parts to assigned technicians
• Maintained the receipting and filing of part
• Maintained accurate records of all parts orders, returns, and exchanges.
• Located and labeled parts to maintain organized inventory of stock.
• Received, examined and reshelved returned parts.

• Managed the daily in-processing, loading and delivery of parts to various shops in the panhandle area.
• The filling of warranty and core part requests.
• Inventory and processing of warranty scrap, core, stock and damage returns.
• Processed outbound shipments, including packing and labeling products for delivery.
• Ensured that stock was properly stored in designated areas according to safety regulation.
• Performed quarterly cycle counts to maintain accurate inventory records.
• Maintained a clean work area by sweeping, dusting, mopping.
• Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
• Processed returns efficiently according to company policies and procedures.

• Made appointments for customer warranty work.
• The receipting and filing of warranty paperwork.
• Reviewed and processed warranty claims to ensure accuracy of all information to the Ford Motor Company.
• Updated rejected warranty claims for correctness and completeness
• Coordinated with internal departments such as sales, engineering, finance., to ensure accurate handling of all warranty claims.
• Evaluated existing policies and procedures for processing warranties and identified areas for improvement.
• Stayed up to date on factory announcements and recalls.
• Processed warranty paperwork for accurate documentation, reporting and filing.

• Responsible for the daily submittal of warranty claims to the Ford Motor Company.
• Updated rejected warranty claims for correctness and completeness.
• Made appointments for customer warranty work
• Additional responsibilities include the receipting and filing of warranty paperwork.
• Provided accurate estimates of repair costs, labor times and parts prices to customers.
• Developed strong relationships with customers by providing exceptional customer service.
• Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.

• Updated rejected warranty claims for correctness and completeness.
• Made appointments for customer warranty work
• Additional responsibilities include the receipting and filing of warranty paperwork.
• Reviewed warranty claims for information accuracy.
• Developed, implemented, and maintained filing system for customer repair orders.