Victoria Mele
Los Angeles,CA
Summary
Dynamic and results-driven professional with extensive experience in fitness management, personal training, and group fitness instruction. Adept at building strong client relationships, driving sales, and developing tailored programs to meet individual needs. Eager to leverage diverse skills and passion for customer service in the travel industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nutrition Coach (NASM)
Heimat, Los Angeles
12.2021 - Current
- Assess clients' readiness for dietary and lifestyle changes, developing tailored approaches to meet their goals
- Establish data collection methods and evaluation criteria to monitor progress
- Analyze results with clients, adjust diet plans as necessary, and provide ongoing support for long-term adherence.
Certified Personal Trainer (NASM)
Heimat, Los Angeles
12.2020 - Current
- Conduct fitness assessments to identify client goals, imbalances, injuries, and limitations
- Design personalized training programs tailored to individual needs and goals
- Safely guide clients through individual training sessions, providing form corrections and encouragement
- Educate clients on proper form, mechanics of body, and exercises
- Monitor client progress, adjust programs accordingly, provide ongoing support and motivation.
Group Fitness Instructor (ACE)
Heimat, Los Angeles
03.2020 - Current
- Lead inclusive group fitness classes, demonstrating exercises with proper form cues and offering progressions/regressions
- Provide verbal form cues and corrections to individuals within the class, maintaining class flow and motivation
- Create a positive and energetic atmosphere to lead clients through effective workouts.
- Founding Trainer: Kinesis. Developed class structure, tempo, formatting, language of first group fitness class that uses solely the Kinesis machine. Lead instructor trainings on how to conduct class, build programming, and use modality specific language
Assistant Manager
Basecamp Fitness
West Hollywood
03.2017 - 03.2020
- Assisted in developing and executing studio operating procedures and policies
- Managed membership sales and member account management, achieving and exceeding sales targets
- Generated leads, managed class bookings, and conducted follow-ups to drive customer engagement and retention
- Supported schedule coverage, studio operations, vendor partnerships, and creation of studio events
- Identified KPIs for the studio and employees, and strategies for growth
- Managed leads in CRM software, implemented sales touchpoint emails, and follow-up protocol.
Onboarding Specialist
Uber
Los Angeles, CA
12.2015 - 03.2017
- Facilitated communication between managers and new employees throughout the onboarding process.
- Oversaw necessary onboarding activities, addressing questions to speed up process.
- Planned and presented training and mentoring to new team members.
Education
Bachelor of Arts - Film & Television Production
New York University
New York, NY08-2012
Skills
- Sales and Membership Management
- Customer Relationship Management (CRM)
- Event Planning and Coordination
- Social Media Marketing
- Scheduling and Operations Management
- Business Development
- Communication and Interpersonal Skills
- Behavior Change Coaching (CBT)
- Fitness Training and Coaching
- Group Fitness Instruction
Certification
- Certified Personal Trainer (NASM)
- Group Fitness Instructor (ACE)
- Certified Nutrition Coach (NASM)
- Founding Trainer Kinesis Group Fitness (Heimat, Los Angeles)
Timeline
Certified Nutrition Coach (NASM)
Heimat, Los Angeles
12.2021 - Current
Certified Personal Trainer (NASM)
Heimat, Los Angeles
12.2020 - Current
Group Fitness Instructor (ACE)
Heimat, Los Angeles
03.2020 - Current
Assistant Manager
Basecamp Fitness
03.2017 - 03.2020
Onboarding Specialist
Uber
12.2015 - 03.2017
Bachelor of Arts - Film & Television Production
New York University
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