Victoria Mercer

• Assisted in preparing and maintaining surgical instruments for procedures.
• Followed strict safety protocols to ensure sterile environments.
• Collaborated with surgical teams to optimize workflow during operations.
• Monitored patient vitals and reported changes to the surgical team.

• Managed patient check-in and appointment scheduling efficiently.
• Assisted in maintaining organized patient records and documentation practices.
• Provided excellent customer service, addressing patient inquiries and concerns promptly.
• Coordinated communication between medical staff and patients to enhance workflow.

Processed payments for insurance and rental properties. Responded to phone inquiries. Organized and filed documents to support agents with client interactions.