Victoria Miller
Warrens
Summary
Elevated from prop cook to store manager in under four years, reflecting strong commitment to team success and store performance.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
WKS Restaurant Group
08.2025 - Current
- Directed daily operations to ensure efficient restaurant functionality and high-quality service delivery.
- Implemented staff training programs, enhancing team performance and customer satisfaction.
- Developed operational strategies that optimized inventory management and reduced waste.
- Monitored financial performance, preparing reports to identify cost-saving opportunities and revenue growth.
Assistant General Manager
Burger King
01.2020 - Current
- Assisted in overseeing daily operations of the company, including managing staff, coordinating schedules, and ensuring efficient workflow
- Played a key role in recruiting, training, and mentoring new employees to ensure a high-performing team
- Ensured compliance with company policies, procedures, and regulatory requirements across all departments
- Monitored customer feedback through surveys or other channels to identify areas for improvement and implemented appropriate action plans
Store Coach
Qdoba
02.2018 - 01.2020
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
Education
High School Diploma - General Education
Wilmot Union High
Wilmot, WI05.2001
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Food service background
- Customer loyalty
- Adaptable
- Employee retention
- Schedule coordination
- Supervisory skills
- Conflict resolution techniques
- Kitchen equipment operation and maintenance
- Pre-shift walk-through
- Food plating and presentation
- Customer service best practices
- Full service restaurant background
- Employee schedule management
- Restaurant operations management
Timeline
Restaurant Manager
WKS Restaurant Group
08.2025 - Current
Assistant General Manager
Burger King
01.2020 - Current
Store Coach
Qdoba
02.2018 - 01.2020
High School Diploma - General Education
Wilmot Union High