Victoria Missial
Queens Village
Summary
Punctual Key Holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with 3 years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
6
6
years of professional experience
Work History
Floater Teacher
Kiddie Academy
08.2024 - Current
- Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
- Built and maintained environment that stimulated learning and supported student achievement.
- Exercised great adaptability in transitioning between assigned classrooms.
- Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
- Participated in professional development opportunities to stay current on best practices in education and further enhance teaching skills.
Key Holder
Kielhs, Roosevelt, Mall
09.2019 - Current
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Partnered with store leadership team to learn and understand management processes and reports.
- Developed extensive product knowledge, growing revenue and building consumer base.
Private Nanny
Marissa Lambert
06.2023 - 08.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
Lead Infant Room Teacher
Kiddie Academy
08.2022 - 06.2023
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Created and executed lesson plans, implemented school curriculum, and assessed the developmental needs of students to develop to their fullest potential and achieve learning objectives.
- Maintained confidentiality of children, family information, and staff.
- Planned and executed appropriate schedules and activities for children each day, creating a fun, engaging, and exciting learning environment by singing songs and reading to children.
- Maintained accurate records of each infant''s daily activities, meals, diaper changes, and other pertinent information for parent communication.
- Strengthened cognitive skills by introducing sensory experiences like soft music or tactile objects during playtime.
Sales Representative
Aerpostale, Roosevelt Feild
09.2020 - 10.2020
- Monitored customer order process and addressed customer issues.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
Student Mailroom Assistant
Suny Oswego
09.2018 - 03.2020
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Inspected times, dates, addresses and stamps of incoming and outgoing mail and checked for contraband.
- Obtained signatures from recipients to release registered and special delivery parcels.
Camp Counselor
Vacation Bible School
07.2019 - 08.2019
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Coordinated and led group activities for campers and counselors.
Education
Bachelor of Arts - Sociology
Queens College
Flushing, NY05-2025
Psychology
SUNY Oswego
05.2020
High School Diploma -
Francis Lewis High School
01.2018
Skills
- Communicating
- Organizing/Planning
- Inventory Management
- Microsoft Office
- Cash Handling and Reconciliation
- Parent-teacher communication
- Customer service
- Infant care experience
- Teamwork and cooperation
- Store operations
- Brand representation
Affiliations
- Member, Alumni Association
- Former JROTC Cadet
- Former cheerleader
References
Marisa Lambert (646) 401-2191 | Minister Robin Livingston (917) 373-0283 | Principal Peter Leddy (718)-297-9821 | Nikki Rao (516) 535-1380 | Jennifer Oscar (917)273-5268
Timeline
Floater Teacher
Kiddie Academy
08.2024 - Current
Private Nanny
Marissa Lambert
06.2023 - 08.2024
Lead Infant Room Teacher
Kiddie Academy
08.2022 - 06.2023
Sales Representative
Aerpostale, Roosevelt Feild
09.2020 - 10.2020
Key Holder
Kielhs, Roosevelt, Mall
09.2019 - Current
Camp Counselor
Vacation Bible School
07.2019 - 08.2019
Student Mailroom Assistant
Suny Oswego
09.2018 - 03.2020
Psychology
SUNY Oswego
High School Diploma -
Francis Lewis High School
Bachelor of Arts - Sociology
Queens College
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