VICTORIA M. KEMPER

Creative and strategic Content Creator with [3] years of experience producing high-performing digital content across platforms such as Instagram, TikTok, YouTube, and more. Skilled in video production, storytelling, and brand collaboration, with a proven ability to grow audiences, boost engagement, and drive measurable results. Adept at developing data-driven content strategies, managing cross-platform campaigns, and staying ahead of social media trends. Passionate about crafting authentic content that connects with diverse audiences and delivers brand value.

• Applied current editing and photography tools to tell great stories.
• Boosted brand engagement by creating compelling social media posts and campaigns.
• Strengthened content through proofreading and editing.
• Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.

• Provide administrative support to the Finance Department-Controller and HR Department
• Maintain accurate and up-to-date human resource files, records, and documentation
• Maintain the integrity and confidentiality of HR records and files
• Create new hire packets to include application, current year tax forms, direct deposit form, company policies, and handbook for office and field personnel
• Onboarding: Collect, verify and process all new hire paperwork, driver's license, social security card, passport, direct deposit, tax deductions and enter information in Kelly Payroll
• Perform background checks on new hires using backgroundcheck.com
• Complete pre-employment drug screening document for new hire to take to ARC Point Lab for testing
• Oversee I-9 documents using E-Verify
• Complete Maryland Registry document for new hires and upload on their website
• Draft offer letters and send onboarding information once employment is accepted
• Maintain employee handbook and make any revisions that are made by company
• Perform monthly audits of HR files to ensure that all required documents are collected and filed appropriately
• Create job ads using indeed, Southern Maryland Classifieds and MWE- Md work force exchange
• Oversee electronics inventory and assign all electronics to new hires includes cell phones, laptops and iPads
• Create passwords for each employee and keep inventory spreadsheet updated
• Assist new hires with ExakTime app on their cell phones and any questions they may have on how to use it
• Verify operations/field hours in ExakTime
• Making sure hourly employees' clock in and out using the correct job numbers, codes and confirm with Airtable schedule
• Assist Finance Department verifying daily credit card receipts against merchant statements and assign class/codes
• Assist Finance Department in Paying bills online tolls, citations, etc
• Assist Finance Department organizing customer invoices and marking paid in CRM Benchmark
• Overnight documents and payments using the company FedEx account
• Sort mail and distribute it to appropriate departments
• Keep an accurate inventory of all office supplies and restock when needed
• File, scan, copy, and fax documents for each department
• Answer Multi line telephone system when needed
• Email correspondence in priority order
• Work closely with the President, Controller/Human Resource, Operations, and Sales team to ensure 100% customer satisfaction
• Analyze and resolve issues independently
• Improved communication between departments through regular updates and collaborative meetings.
• Enhanced office organization with effective filing systems and document storage solutions.

• Assist Finance Department verifying daily credit card receipts against merchant statements and assign class/codes
• Assist Finance Department in Paying bills online tolls, citations, etc
• Overnight documents and payments using the company FedEx account
• Sort mail and distribute it to appropriate departments
• Keep an accurate inventory of all office supplies and restock when needed
• File, scan, copy, and fax documents for each department
• All other duties were assigned to me