Victoria Montoya
Doral,FL
Summary
Hard-working and responsible UCF student with 2+ years of work experience and proven knowledge of customer service, data entry, and social media marketing. Frequently praised as for being detail- oriented and reliable by coworkers. Big extrovert and great at communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Executive Financial Group
01.2020 - 04.2023
- Answered incoming calls and directed messages to correct party
- Processed correspondence, documents and reports to support clerical staff
- Photocopied, faxed and scanned office correspondence
- Prepared miscellaneous letters, memorandums and emails
- Scheduled/ confirmed appointments for clients with the tax professional of their choice for the following year/ had an increase in client retention because I made sure every client made an appointment for the upcoming year
- Took care of client's children, while their parents did their taxes
- Provided children with fun activities and entertainment
Volunteer/ Event Coordinator
TFKM
04.2021 - 12.2021
- Engaged with customers and guests to monitor satisfaction and achieve event goals
- Maintained on-site presence during events to consistently meet quality expectations
- Helped team complete assignments to meet goals.
Social Media Coordinator
Alpha Xi Delta Sorority
08.2023 - Current
- Boosted brand visibility by developing and implementing engaging social media campaigns on Instagram and Tik Tok.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Strengthened sorority brand identity with consistent messaging, tone, and visual elements across all posts.
Graphic Designer
Alpha Xi Delta Sorority
08.2023 - Current
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
Education
High School Diploma -
Doral Academy Preparatory School
Associate of Arts - Marketing
Florida International Univeristy
BBA - Marketing
University of Central Florida
4000 Central Florida Blvd06.2026
Skills
- Content Development
- Social Content Publishing
- Client Interactions
- Social Content Planning
- Digital Marketing
Certification
ADMINISTRATION
CLERICAL SUPPORT
TRANSCRIBE LETTERS
SET APPOINTMENTS
Languages
Spanish
Full Professional
Timeline
Social Media Coordinator
Alpha Xi Delta Sorority
08.2023 - Current
Graphic Designer
Alpha Xi Delta Sorority
08.2023 - Current
Volunteer/ Event Coordinator
TFKM
04.2021 - 12.2021
Administrative Assistant
The Executive Financial Group
01.2020 - 04.2023
High School Diploma -
Doral Academy Preparatory School
Associate of Arts - Marketing
Florida International Univeristy
BBA - Marketing
University of Central Florida
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