Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

VICTORIA MOONE

Summary

Top performing professional who combines strong academic success with cross-functional leadership and customer service experience to illustrate value. Able to provide timely and accurate data to ensure reimbursement for patient services. Following policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

INSURANCE SPECIALIST

COOPER UNIVERSITY HOSPITAL
06.2022 - Current
  • Perform support duties including answering phones, emails, assisting surgicalschedulers and patients by scanning, photocopying, and insurance check processing
  • Input new patient information and update information in our system
  • Review patient's medical history and insurance coverage for approval
  • Confirm and update benefits coverage and pre-approval for certain medicalprocedures, such as surgery
  • Assist with other clerical tasks as needed

CHECKOUT HOST/CASHIER

WALMART INC
06.2018 - 05.2021
  • Mentored new team members on POS system operations, sales goals, and customerservice strategies
  • Helped an average of 60 customers per day by locating products and responding toinquiries
  • Strong product knowledge and understanding of customers needs while providingfriendly and efficient check-out experience

SALES ASSOCIATE

JCPENNEY
11.2017 - 04.2018
  • Counted cash in register drawer in the beginning and end of shift
  • Customer Service Skills
  • Accepted and Posted payments, documented interactions in a complete and accuratemanner
  • Assisted replenishment of stock

Education

Public Health

STOCKTON UNIVERSITY
05.2025

Bachelor of Science - HEALTH SCIENCE, General Health Science

STOCKTON UNIVERSITY
Galloway, NJ
05.2022

ASSOCIATES DEGREE - HEALTH SCIENCE

ROWAN COLLEGE OF SOUTH JERSEYGLOUCESTER
12.2019

DIPLOMA -

DELSEA REGIONAL HIGH SCHOOL
Franklinville, NJ
06.2017

Skills

  • Sung nursery rhymes and biblical songs
  • Assisted the children with activities, such as drawing, arts & crafts
  • Reporting Skills
  • Documentation Skills
  • Time Management
  • Health Insurance
  • Organizational Skills
  • Decision Making
  • Customer Service

Accomplishments

Junior Announcement Clerk - Beulah Baptist Church of West
of West Philadelphia, PA 2011-2017
- Telecommunication skills
- Public Speaking
- Making copies of flyers, bulletins, brochures
Directors Assistant, Egg Harbor Township Youth Organization Egg Harbor Township, New Jersey

03/2015-
06/2017
- Educated the youth with certain responsibilities, accountability, along with teaching techniques within
sports such as color guard, cheerleading, and football.
Vice President, Youth Ministry 2013-2014
- Made flyers
- Organized community outreaches and events
- Communicated with all youth openly and without judgement
Delsea Regional Color-Guard Assistant

09/2016-12/2017
- Carried instruments and band equipment
- Assisted colleagues and instructors with first aid
AMP Winter Guard - Volunteer Fund Raiser Camden, New Jersey 12/ 2017-12/2019
- Served as co-creator and Fund-Raising Organizer
- Assisted at-risk children by organizing events to raise funds to cover expenses associated with the winter
guard performance and field trips.
- Ensured events were organized and carried out in an efficient manner
Vacation Bible School Kindergarten 06/2016-06/2018
- Educated the children with the basics of ABCs, 123s, and read religious stories
- Sung nursery rhymes and biblical songs
- Assisted the children with activities, such as drawing, arts & crafts, and much more

Certification

ASI Career Institute - NJ
 Advanced HIPAA Compliance
 AHA CPR/AED Certified
 Certified Clinical Medical Assistants (CCMA)
 Certified Phlebotomy Technician (CPT)
 Certified Patient Care Technician (CPT)

Additional Information

  • Awards , Usher's Ministry Scholarship Candidate 2018 Beulah Baptist Scholarship Committee Candidate 2018 Beulah Baptist Youth Committee's Most Diligent Award 2017

Timeline

INSURANCE SPECIALIST

COOPER UNIVERSITY HOSPITAL
06.2022 - Current

CHECKOUT HOST/CASHIER

WALMART INC
06.2018 - 05.2021

SALES ASSOCIATE

JCPENNEY
11.2017 - 04.2018

Public Health

STOCKTON UNIVERSITY

Bachelor of Science - HEALTH SCIENCE, General Health Science

STOCKTON UNIVERSITY

ASSOCIATES DEGREE - HEALTH SCIENCE

ROWAN COLLEGE OF SOUTH JERSEYGLOUCESTER

DIPLOMA -

DELSEA REGIONAL HIGH SCHOOL
VICTORIA MOONE