Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Moore

Riverview,FL

Summary

Proactive and goal-driven individual with exceptional time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick learning curve for new skills. Focused on leveraging these strengths to enhance team performance and support organizational objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Insurance Sales Professional

USAA
01.2025 - Current
  • Delivered enhanced client satisfaction via customized insurance solutions based on individual requirements.
  • Achieved sales goals by maintaining consistent lead follow-ups and employing successful closing methods.
  • Minimized client attrition rates by addressing issues and uncovering coverage gaps during account evaluations.
  • Identified cross-selling opportunities through meticulous client needs assessments in annual reviews.
  • Kept abreast of industry regulations for informed advice and precise policy recommendations.
  • Executed thorough risk assessments, advising on appropriate coverage levels to lessen potential losses.
  • Skillfully handled complicated customer inquiries by applying extensive policy knowledge and available resources.
  • Developed trusting relationships with clients to recognize and fulfill their insurance needs.

Certified Notary Signing Agent

Notary Public
01.2024 - Current
  • Executed notarizations for various documents, ensuring compliance with legal standards and regulations.
  • Facilitated loan signings by coordinating with clients and lenders to streamline the process.
  • Verified identities and gathered necessary documentation to uphold notary integrity.
  • Educated clients on signing procedures, enhancing understanding of legal implications.
  • Maintained accurate records of all transactions while adhering to confidentiality protocols.
  • Implemented efficient scheduling systems to optimize appointment management and reduce wait times.
  • Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.

Health Unit Coordinator

Moffitt Cancer Center
03.2024 - 09.2024
  • Coordinated patient care and administrative tasks in a high-volume health unit.
  • Assisted nurses with clerical duties, including appointment scheduling and order transcription.
  • Cultivated strong relationships with patients, staff, and stakeholders to ensure efficient operations.
  • Communicated effectively with patients, families, and healthcare teams regarding care protocols.
  • Welcomed and oriented newly admitted and transferred patients in person.
  • Utilized MS Office applications, demonstrating proficiency in Word, Excel, and Outlook.

Unit Secretary

Kindred Hospital
01.2015 - 03.2024
  • Organized patient records systematically, improving access for healthcare personnel and accuracy.
  • Responded to patient call signals swiftly for efficient needs assessment.
  • Leveraged office equipment such as copiers and scanners to streamline operations.
  • Guided visitors and callers in routing inquiries to relevant team members.
  • Oversaw message routing processes, ensuring timely delivery of laboratory results.
  • Dispatched correspondence and medical records using mail, email, or fax.

Unit Customer Service Representative

Tampa General Hospital
07.2013 - 11.2017
  • Managed calendars and scheduled appointments, ensuring efficient coordination of meetings.
  • Evaluated daily schedules to optimize patient flow and decrease missed appointments.
  • Conducted thorough reviews of patient charts for information accuracy before appointment day.
  • Organized medical records paperwork efficiently, maintaining accurate documentation.
  • Kept detailed track of supplies inventory, assuring optimal stock levels.
  • Accurately entered data into electronic health record system on time.

Health Unit Coordinator

Shadyside Hospital
01.2011 - 04.2013
  • Executed preparation of patient charts by organizing documents for transfers based on criteria.
  • Scheduled future appointments at patient discharge, ensuring seamless transition.
  • Demonstrated strong organizational skills while managing concurrent tasks effectively.
  • Formulated and enforced organizational policies for both facility and medical unit.
  • Promptly addressed phone calls and call lights, relaying information to appropriate personnel.

Education

Diploma - Technology

Schenley High School
Pittsburg, PA
06.2000

Skills

  • Effective multitasking
  • Strong organizational skills
  • Data management and administration
  • Analytical problem solving
  • Communication proficiency

Certification

  • Real Estate License - 2017
  • Life and Health Insurance License -2020
  • Notary Public - 2024
  • Property & Casualty Insurance License- 2025

Timeline

Licensed Insurance Sales Professional

USAA
01.2025 - Current

Health Unit Coordinator

Moffitt Cancer Center
03.2024 - 09.2024

Certified Notary Signing Agent

Notary Public
01.2024 - Current

Unit Secretary

Kindred Hospital
01.2015 - 03.2024

Unit Customer Service Representative

Tampa General Hospital
07.2013 - 11.2017

Health Unit Coordinator

Shadyside Hospital
01.2011 - 04.2013

Diploma - Technology

Schenley High School

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