Victoria Mordan
Chicago,IL
Summary
Highly motivated and well-respected individual offering solid marketing and public relations expertise within the fitness and tourism industry. Demonstrates the innate ability to immediately establish a positive rapport with others from all levels and backgrounds and have astute networking capabilities.
Overview
26
26
years of professional experience
Work History
Sales Representative
National Auto Dealer Association
Nationwide
04.2008 - Current
- Excellent rapport with car collectors and dealership owners to continue to buy the pricing guide as well as establishing new clients.
- Built steady relationships with other vendors in the industry as well as auction owners.
- Concierge' to the classic car auction business - ship cars, appraise vehicles.
Supervisor - Fitness Center - Tennis Pro - Corporate Team Building
Ritz Carlton
Naples, Fl
- 04.2008
- Skillfully directed activities for corporate clients and guests, golf and tennis tournaments, team building activities to companies
- (Johnson & Johnson, Ford Motor Company, Chubb, Discovery Channel)
- Earned repeat and referral business by catering to customers' needs and keep detailed guest information
- Boosted revenues during slower summer months by collaborating with the director, developed and implemented a new 'spa' membership package that catered to full-time area residents
- Recognized by senior management and nominated as a five-star employee due to dedication and strong customer service skills
- Taught private and group tennis lessons to hotel guests as well as local members.
MARKETING REPRESENTATIVE
CAYMAN ISLANDS DEPARTMENT OF TOURISM
NY, NY
01.1999 - 01.2007
- Increased travel within a designated territory 5% successfully by presenting updated and current information to the travel and dive markets.
- Effectively participated in the Philadelphia Business Expo, arranging a trip give-a-way and leading a 'meeting and incentive' presentation that resulted in an immediate booking, 200-group trip to the island.
- Enhanced marketing plan by expanding the travel audience to include non-conventional markets (upscale sporting events, wine shows and business expos).
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
- Managed trade show presence, maximizing exposure and generating valuable leads for followup.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Developed the Philadelphia market single-handily into one of the top seven cities in the US for Cayman Islands.
Education
Bachelor of Science - Marketing -
University of West Florida
06.1994
Skills
- Problem solving
- Positivity
- Poised under pressure
- Open-mindedness
- Customer Service
- Customer Relationship Building
- Honest and Dependable
- Team Cooperation
Accomplishments
- Full four-year tennis scholarship. (1989-1993)
- NAIA All American in tennis
Activities
- Fitness
- Travel
- Sports
- Outdoor activities
- Animal lover
Timeline
Sales Representative
National Auto Dealer Association
04.2008 - Current
MARKETING REPRESENTATIVE
CAYMAN ISLANDS DEPARTMENT OF TOURISM
01.1999 - 01.2007
Supervisor - Fitness Center - Tennis Pro - Corporate Team Building
Ritz Carlton
- 04.2008
Bachelor of Science - Marketing -
University of West Florida