Victoria Moreno
Josephine,TX
Summary
Dedicated Assistant Community Manager with 8 years of management experience. Skilled at providing guidance, support and assistance. Strong communication and management skills. Knowledgeable about payment collections. Successful history meeting occupancy and payment goals while improving community satisfaction. Hardworking and resourceful with friendly and professional demeanor.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
03.2022 - Current
- Assisted during 2 property take overs.
- Assisted through their capital projects.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Meet with residents to gather information and develop effective solutions.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Managed community within established cost constraints.
- Handle all tenant logistics and leases and effectively schedule appointments, showings, move-ins and move-outs.
- Collect rental payments from residents and kept meticulous records of delinquent accounts.
- Work with maintenance staff to complete timely repairs and enhancements.
Assistant Community Manager
Realsource Properties
08.2016 - 03.2022
- Assisting the property manager in effectively managing the assigned community.
- Reviewing all leasing files and approve or deny them.
- Maintaining weekly and monthly reports including accurate reporting of rents and deposits received.
- sending out all renewal letters 90 days in advance for all expiring leases.
- Making sure all resident complaints are taken care of promptly and appropriately.
Education
El Centro College
Dallas, TXHigh School Diploma -
Hillcrest High School
Dallas, TX06.2010
Skills
- Property Tours
- Fair housing laws
- Local and State Laws
- Staff Management
- Team Training
- Month-End Closings
- Maintenance Oversight
- Entrata
- Yardi
- Onesite
- LRO
- Yieldstar
- Realpage
- CRMQ
Languages
Spanish
Native or Bilingual
Timeline
Assistant Community Manager
Greystar Property Management
03.2022 - Current
Assistant Community Manager
Realsource Properties
08.2016 - 03.2022
El Centro College
High School Diploma -
Hillcrest High School
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