Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Victoria Morin

San Antonio

Summary

I'm a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience

Work History

Nail Technician

Let me nail you
San Antonio
02.2020 - Current
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Educated clients on proper nail care techniques.
  • Ensured that safety protocols were followed during each service provided.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Cleaned and sterilized tools and work areas between customers.
  • Responded promptly to customer inquiries and complaints.
  • Attended continuing education courses related to nail care techniques.
  • Maintained customer records for future reference.
  • Utilized customer feedback to improve services offered at the salon.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.

Construction Manager

4 Bros construction
San Antonio
08.2020 - 01.2023
  • Negotiated contracts with vendors and suppliers to secure favorable terms.
  • Resolved any issues that arose during the course of a project in a timely manner.
  • Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
  • Ensured adherence to local building ordinances by reviewing plans prior to beginning work on each project.
  • Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
  • Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
  • Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
  • Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
  • Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.

Front Desk Receptionist

Good hands family medicine
San Antonio
05.2018 - 11.2019
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled sensitive information in a confidential manner.
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Assisted with scheduling appointments for clients and visitors.
  • Greeted customers warmly and made them feel welcome.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Education

High School Diploma -

FEAST Home School Center
7735 Mockingbird Ln
05-2012

Skills

  • Time management
  • Product knowledge
  • Conflict resolution
  • Customer service
  • Appointment scheduling
  • Record keeping
  • Client consultation
  • Attention to detail
  • Effective communication
  • Inventory controls
  • Relationship building

References

References available upon request.

Timeline

Construction Manager

4 Bros construction
08.2020 - 01.2023

Nail Technician

Let me nail you
02.2020 - Current

Front Desk Receptionist

Good hands family medicine
05.2018 - 11.2019

High School Diploma -

FEAST Home School Center

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