Victoria Morken
Chicago,IL
Summary
Forward-thinking professional bringing 10+ years of well-rounded industry experience in healthcare (research and nursing), with proven track-record of exceptional stakeholder engagement and strategic management. Seeking opportunity to leverage knowledge, talent, and creativity to resolve complex problems and deliver innovative improvement strategies to diverse clientele.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Staff Registered Nurse
Mount Sinai Hospital
03.2022 - 12.2023
- Provided emergency and critical nursing care to adults and pediatrics at a busy Level I Trauma Center serving urban communities on Chicago's west side
- Collaborated with a diverse inter-professional team in a fast-paced, high acuity clinical environment to advocate, as primary RN for up to six patients at a time, and deliver quality care in accordance with hospital policies and the nursing code of ethics
- Engaged patients and families to participate in their care and empower them to take an active role in the overall management of their health by prioritizing culturally relevant patient education and autonomy.
Project Manager
Northwestern University, Department of Medical Social Sciences
09.2018 - 03.2022
- Oversaw all long-term planning and day-to-day operations for a $2.25M project funded by the Peterson Center on Healthcare to conceptualize and implement a shared decision making (SDM) tool for patients and clinicians to use together to coproduce quality health outcomes.
- Built a multi-workflow timeline and deliverables schedule, coordinated activities related to institutional compliance and reporting to sponsor, led strategic communications with internal and external partners, and delegated effectively across project team.
- Assembled and engaged “codesign” teams comprised of key stakeholders (i.e., Patients, care partners, clinicians, health IT staff), developed structured content and activities for each codesign working session, and managed data collection, analysis and feedforward to drive accurate design and programming of an EPIC-integrated SDM dashboard piloted in select oncology, nephrology, and primary care clinics at Northwestern Medicine.
- Managed project team including supervision and coaching of junior project staff, ensuring efficient involvement of project faculty, and fostering positive working relationships with strategic partners.
Collegiate Nurse
Mercy Hospital & Medical Center
11.2020 - 05.2021
- Collaborated with nursing staff to perform hourly rounds, vitals, IV placement and phlebotomy, EKGs, wound care, discontinuation of IVs and Foley catheters, ADLs, and other tasks as appropriately delegated.
- Streamlined communication between all patients and nurses on the unit by engaging in therapeutic communication to foster rapport with patients and ensure comprehensive understanding of care plans.
- Promoted safety by ensuring proper use of appropriate PPE and cleaning procedures, placement of relevant signage, wristbands, and other precautionary measures as needed per patient.
Research Program Manager
Northwestern University, Biopsychosocial Mechanisms and Health Outcomes (BMHO) Program
08.2016 - 08.2018
- Managed staff of 10+ coordinators and interns and day-to-day operations of an academic research program housing several federally funded multi-site studies and investigator-initiated pilots focused on reducing disparities and improving health outcomes in minority populations (i.e., Hispanic/Latinx, LGBTQ)
- Facilitated development of partnerships between stakeholders, community organizations and networks (i.e., Community Advisory Board Members, Howard Brown Health, Chicago Area Patient Centered Research Network or “CAPriCORN”) for both project-specific activities and overall program advancement
- Promoted culture of continuous improvement by encouraging regular feedback from team members on project processes and outcomes.
- Increased research program efficiency by streamlining processes and implementing project management tools such as task correction and planning system, templates for various program documents (i.e. SOPs, agendas, public-facing materials, enrollment charts), and budget tracking logs.
Project Manager
University of Illinois at Chicago, Population Health Sciences Program (PHSP)
02.2016 - 08.2016
- Managed start up and project activities for a $14M grant from the Patient-Centered Outcomes Research Institute (PCORI) to build and run an innovative interinstitutional clinical trial comparing COPD treatment options.
- Facilitated internal and external communications, study design and implementation, development of SOPs, maintenance of official project milestones and reporting of study progress to sponsor, recruitment and retention of external partners and stakeholders, and preparation of regulatory documents.
- Worked closely with communications design team to gain perspectives and feedback from various stakeholders (i.e., patients/potential participants, medical professionals, and clinical research staff) to minimize burden and earn buy-in by developing a person-centered protocol that would be both effective and user-friendly, while offering study tools that double as educational resources for a large decentralized clinical trial.
Clinical Research Coordinator
University of Illinois at Chicago & Jesse Brown VA Medical Center, Center for Clinical and Translational Sciences
05.2015 - 02.2016
- Continued management of recruitment, enrollment, and retention efforts of pediatric and adult research subjects in several concurrent clinical trials funded by: National Heart, Lung, and Blood Institute (NHLBI), and PCORI.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Conducted phone calls and home visits (to Chicago-area) participants of the PELICAN project to: assess supplemental oxygen usage, identify barriers, provide education on COPD management and supplemental oxygen usage best practices, and connect them to key resources offered by the COPD Foundation.
- Engaged patients and participants in health literacy assessments and inhaler technique instruction in the Specialty Clinic at Jesse Brown VA Medical Center as part of the miPACE study.
Clinical Research Associate
University of Illinois at Chicago & Jesse Brown VA Medical Center, Center for Clinical and Translational Sciences
05.2013 - 05.2015
- Managed day-to-day operations of multiple simultaneous research protocols including screening and recruitment, informed consent, study visits, data collection/entry/resolution, adverse event reporting, and subject follow-up
- Encouraged patients and subjects across several studies (STICS, STATCOPE, PRR, miPACE) to take an active role in the management of their own health by providing tailored education and resources (i.e., asthma action plan, inhaler technique training, and medication reconciliation)
- Provided colon cancer screening education and resources to veterans while working as coordinator for the CONFIRM study and performed pulmonary function testing with participants in COPD and asthma studies.
Research Assistant
Midwest Alliance for Health Education
05.2011 - 02.2012
- Completed all essential research activities associated with an investigator-initiated study on therapeutic hypothermia, including chart review, data collection, quality assurance and coordination of study meetings
- Conducted literature review, data analysis, abstract, poster and manuscript preparation.
Education
MS, Nursing -
DePaul University
Chicago, IL11.2021
MPH, Community Health Sciences -
University of Illinois at Chicago
Chicago, IL05.2018
BS, Biology & Spanish -
Butler University
Indianapolis, IN05.2011
Skills
- Needs Assessment
- Idea Development and Brainstorming
- Project Management
- Work Planning and Prioritization
- Forecasting and Reporting
- Project restructuring
- Employee Management
- Timeline Development
- Attention to Detail
- Critical design review
- Meeting facilitation
- Spanish proficiency
Certification
- Registered Professional Nurse (Illinois)- RN
- Emergency Communications Registered Nurse (Illinois, Region 11)-ECRN
- BLS Provider, ACLS, PALS
- TNCC
Accomplishments
- Launched a clinical career as a Registered Nurse in a challenging critical care setting, training and practicing as an emergency department nurse at a Level I Trauma Center serving a diverse patient population from communities with marked health disparities.
- Developed and led a codesign process in which a cross-sectional group of stakeholders collaborated to envision and build an integrated shared-decision making dashboard, and successfully facilitated its timely implementation despite implications of the COVID-19 pandemic.
- [BMHO regulatory compliance EXAMPLE]
- Advanced the UNISON Health project (The Population Health Sciences Program's first bilingual study offering assessments in both Spanish and English.), a community health needs assessment conducted across 24 Chicago neighborhoods, by engaging participants in their preferred language and performing biometric screenings.
Presentations
- Reporting PROs in Patient Care: Codesign of a shared decision making dashboard to combine PROs and clinical data for health co-production - PROMIS Virtual Training Workshop, (Remote), 2020
- Clean Cookstove Interventions in Latin America: Best Practices - UIC SPH Community Health Sciences Capstone [Poster] Presentation, Chicago, IL, 2018
- Asking Patients, Caregivers, And Clinicians For Input When Designing The Roflumilast Or Azithromycin To Prevent COPD Exacerbations (RELIANCE) Trial - The American Thoracic Society International Conference, San Francisco CA, 2016
- Hypothermia Therapy in Cardiac Arrest: Establishing Clinical Criteria for Assessing Outcomes - The 10th Annual Parkview Research Symposium, Fort Wayne, IN, 2012
Publications
- Perry LM, Morken V, Peipert JD, Yanez B, Garcia SF, Barnard C, Hirschhorn LR, Linder JA, Jordan N, Ackermann RT, Harris A, Kircher S, Mohindra N, Aggarwal V, Frazier R, Coughlin A, Bedjeti K, Weitzel M, Nelson EC, Elwyn G, Van Citters AD, O'Connor M, Cella D. Patient-Reported Outcome Dashboards Within the Electronic Health Record to Support Shared Decision-making: Protocol for Co-design and Clinical Evaluation With Patients With Advanced Cancer and Chronic Kidney Disease. JMIR Res Protoc. 2022 Sep 21;11(9):e38461. doi: 10.2196/38461. PMID: 36129747; PMCID: PMC9536520.
- Prieto-Centurion, V., Bracken, N., Norwick, L., Zaidi, F., Mutso, A. A., Morken, V., ... & Krishnan, J. A. (2016). Can Commercially Available Pedometers Be Used For Physical Activity Monitoring In Patients With COPD Following Exacerbations?. Chronic obstructive pulmonary diseases (Miami, Fla.), 3(3), 636.
Timeline
Staff Registered Nurse
Mount Sinai Hospital
03.2022 - 12.2023
Collegiate Nurse
Mercy Hospital & Medical Center
11.2020 - 05.2021
Project Manager
Northwestern University, Department of Medical Social Sciences
09.2018 - 03.2022
Research Program Manager
Northwestern University, Biopsychosocial Mechanisms and Health Outcomes (BMHO) Program
08.2016 - 08.2018
Project Manager
University of Illinois at Chicago, Population Health Sciences Program (PHSP)
02.2016 - 08.2016
Clinical Research Coordinator
University of Illinois at Chicago & Jesse Brown VA Medical Center, Center for Clinical and Translational Sciences
05.2015 - 02.2016
Clinical Research Associate
University of Illinois at Chicago & Jesse Brown VA Medical Center, Center for Clinical and Translational Sciences
05.2013 - 05.2015
Research Assistant
Midwest Alliance for Health Education
05.2011 - 02.2012
MS, Nursing -
DePaul University
MPH, Community Health Sciences -
University of Illinois at Chicago
BS, Biology & Spanish -
Butler University
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