Years of Relevant Educational Course Work
Victoria Mozdy
Full Time Student
Portland,OR
Summary
Full-time Anthropology Student with a wide range of skills including hands on anthropological training, diversity equity and inclusion training, customer service, and experience with programs such as Excel and Word. Passionate about creating accessibility of information for diverse audiences, and social justice work. Interested in expanding professional skills for tribal consulting using the lens of Environmental Anthropology and Indigenous Studies.
Skills
- Diversity, Equity, and Inclusion focused
- Trauma-informed practices
- Known to be supportive team player
- Excellent Communication
- Attention to Detail
- Administration
- Customer Service
- Flexibility
Overview
5
5
1
1
Certification
Education
Bachelor of Arts - Anthropology
Portland State University
Portland, OR06.2026
No Degree - Anthropology
University of Oregon
Eugene, OR01.2022
Certification
Peer Wellness Support Specialist, Summer 2022
Hobbies
- Hiking
- Backpacking
- Traveling
- Music
- Reading
- Hands-on activities such as knitting, crocheting, and sewing
- Cooking
Work History
Administration
Iko Movement
09.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at front desk
- Provided coaching and mentoring to new hires, contributing to their successful integration into team.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Entered and maintained departmental records in company database.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Student Shift Lead
Global Scholars Hall, University Of Oregon
09.2020 - 09.2021
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Cultivated inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Student Worker - Cook
Global Scholars Hall, University Of Oregon
09.2019 - 09.2020
- Trained new staff members on kitchen procedures, fostering collaborative work environment among team members.
- Upheld high standards of food safety by consistently following sanitation protocols during all stages of food handling.
- Managed opening and closing shift kitchen tasks.
Timeline
Administration
Iko Movement
09.2022 - Current
Student Shift Lead
Global Scholars Hall, University Of Oregon
09.2020 - 09.2021
Student Worker - Cook
Global Scholars Hall, University Of Oregon
09.2019 - 09.2020
Bachelor of Arts - Anthropology
Portland State University
No Degree - Anthropology
University of Oregon
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