Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Mukendi

Austin,TX

Summary

Enthusiastic Medical Assistant Student focused on obtaining a position with a talented team where I can support the common successful operation of a medical clinic through the use of gained skills and knowledge to provide quality and efficient patient care to a diverse demographic.

Overview

6
6
years of professional experience

Work History

Camp Volunteer

Amala Foundation
07.2021 - Current
  • Led teenagers in recreational activities to promote physical, mental, & social development
  • Guided discussions on aspirational goal-setting and conscientious leadership skills
  • Supervised youth and promoted a growth-centric environment emphasizing safety and positive outcomes.

Mentor

GirlForward
08.2018 - Current
  • Met and developed growth-oriented relationships with a cohort of middle- and high-school aged girls on wellness, wisdom, wallet, and world as part of GirlForward's mentoring program curriculum
  • Led mentees in practicing critical analysis of identity, culture, power, and belief systems
  • Facilitated camp retreats focused on communication skills, community building, and personal development.

Patient Observation Assistant

Dell Seton Medical Center at UT
11.2023 - 03.2024
  • Trusted to observe and report patient conditions and status changes to ensure quality of care
  • Worked under Registered Nurse and Unit Manager and re, completed intake process, and performed insurance verifications
  • Compassionately assisted patients with meals and activities of daily life (ADL)
  • Encouraged a patient-centric environment and emphasized safety and positive outcomes.

Server

The Line
07.2021 - 10.2023
  • Courteously greeted customers, set client expectations, and assisted with special requests
  • Maintained a clean and safe workplace by bussing tables swiftly and complying with company standards
  • Answered phones, answered general business questions, and provided enthusiastic customer service.

Warehouse Associate

Applied Materials
08.2022 - 02.2023
  • Worked in large loading docks and safely operated mechanical dolly to lift, transport, and load shipments
  • Scanned inventory and confirmed that shipments were packed correctly
  • Acted as a warehouse clerk and communicated inventory levels, order changes, and tracking updates.

Education

Medical Assistant Certification Program -

The College of Health Care Professions

Medical Assistant Externship -

The College of Health Care Professions

Medical Assistant Certification Exam -

NAHP

Skills

  • Positive, Outgoing Attitude
  • Helpful Team Player
  • Creative Problem Solver
  • Leads by Example
  • Organized & Detail-Oriented
  • Strong Ethical Standards
  • Multilingual: English, Spanish, Portuguese, French, Lingala (Congo)
  • Microsoft Office (Word, Excel)
  • Clear Written & Verbal Communicator
  • Superb Customer Service
  • Conflict Resolution

Timeline

Patient Observation Assistant

Dell Seton Medical Center at UT
11.2023 - 03.2024

Warehouse Associate

Applied Materials
08.2022 - 02.2023

Camp Volunteer

Amala Foundation
07.2021 - Current

Server

The Line
07.2021 - 10.2023

Mentor

GirlForward
08.2018 - Current

Medical Assistant Certification Program -

The College of Health Care Professions

Medical Assistant Externship -

The College of Health Care Professions

Medical Assistant Certification Exam -

NAHP
Victoria Mukendi