Victoria Mullins
Clintwood,VA
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Homemakers Personal Care Agency
Clintwood , VA
09.2016 - 12.2022
- Recorded daily notes about client conditions, treatments provided and progress made.
- Assisted in ambulation and exercise routines for clients.
- Participated in developing individualized care plans based on medical orders and assessments.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Assisted clients with bathing, dressing and incontinence care.
- Documented care provided and submitted notes to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Cashier
Fas Mart Shore Stop
Clintwood, VA
06.2015 - 03.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
McDonald's
Clintwood, VA
11.2014 - 06.2015
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Processed takeout orders correctly while providing accurate information about the order status.
- Greeted customers and provided friendly customer service.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Demonstrated knowledge of menu items by accurately answering questions from customers.
- Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
Education
High School Diploma -
Central High School
Wise, VA05-2012
Skills
- Care plan implementation
- Compassionate patient care
- Housekeeping
- Personal Hygiene Assistance
- Compassionate Care
- Toileting assistance
- Meal Preparation
- Grooming assistance
- Incident Reporting
- Mobility Assistance
- Compassionate client care
Timeline
Personal Care Assistant
Homemakers Personal Care Agency
09.2016 - 12.2022
Cashier
Fas Mart Shore Stop
06.2015 - 03.2016
Cashier
McDonald's
11.2014 - 06.2015
High School Diploma -
Central High School
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