Victoria Muniz
Miami,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FACILITY MANAGER - PROJECT MANAGER
Monat Global Inc.
11.2017 - Current
- Tour guide and face that represents the company for all Market Partners that visit our headquarters.
- Oversaw tour appointment scheduling and itinerary coordination MONAT Facility tours.
- Kept track and maintained all lease agreements, negotiated and executed contracts on behalf of department.
- In charge of visual aesthetic and design of facility, as well functional experience. Maintain a Well Certified facility along with keeping our warehouse in impeccable conditions that met FDA requirements.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Completed bi-weekly payroll for 40 employees.
- Coordinated office events, seminars and meetings for staff and clients.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Created reports, presentations and other materials for executive staff.
- Assist CEO on business trips.
Pod Coordinator
Leon Medical Centers
01.2015 - 10.2017
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Gathered and organized materials to support operations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Handled incoming and outgoing shipping and receiving activities.
- Monitored front areas so that questions could be promptly addressed.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Volunteered at local community organizations, providing assistance with day-to-day operations
Education
Project Management Professional Certification
University of Miami
Miami Fl 06.2021
Skills
- Project Management Process
- Feasibility Studies
- Office Support
- Expense Reports
- Superior Communication
- Office Supplies and Inventory
- Operational Improvements
- Corporate Budgeting
- Preparing Budgets
- Train Staff
- Company Representation
- Department Leadership
- Planning and Prioritization
Accomplishments
- Managed 9.5 Million Dollar project and transition to MONAT Facility Campus. This included Design, Construction, Finishes, Plumbing, Electrical, Pulling Permits, Built a great relationship with the City of Doral Council which lead to expediting and ensuring our project met its desired and promised deadlines. Extremely successful Grand Opening Ceremony with City of Doral Council.
- Maintained 3 warehouses under impeccable conditions following FDA requirements. MONAT has been complimented by all inspectors that have visited.
- Received employee of the month award annually
- Received Stellar Excellence Award (Highest Rank Award)
- I was selected to represent and write an article about my experience working for MONAT which is displayed with a photo and article that I personally wrote when we were selected for BEST PLACES TO WORK - DIRECT SALES on Directsellingnews.com - https://www.directsellingnews.com/monat-best-place-to-work-in-direct-selling-2022/
Certification
PMO Professional Certification
FIU Leadership Essentials
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FACILITY MANAGER - PROJECT MANAGER
Monat Global Inc.
11.2017 - Current
Pod Coordinator
Leon Medical Centers
01.2015 - 10.2017
Project Management Professional Certification
University of Miami
PMO Professional Certification
FIU Leadership Essentials
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