Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Victoria Nelson

Victoria Nelson

KINGSPORT,Tennessee

Summary

Career Business Professional - IT Management & Administration / SharePoint / Custom Applications / Project Estimating/Construction Drawing Management/Project Management

Offering an extensive background based on advanced formal training, relevant certification, and over 30 years’ experience in diverse construction, convention center, risk management and public service environments demonstrating superior leadership initiative, technical expertise, client relations / staff support creativity, and consistent performance success. Effectively manage, administer, troubleshoot and provide software/hardware installation, configuration and ongoing support for automated information systems at the enterprise level. Expert in Construction Estimating, Project Management and Database Management for Construction. Seasoned professional with solid communication skills.

Overview

27
27
years of professional experience

Work History

Estimator & Project Manager

E. LUKE GREENE
09.2022 - Current
  • Research Leads for company compatibility
  • Estimating Take Offs
  • Prepare proposals, follow ups, and negotiate pricing
  • Job Walkthroughs Manage all aspects job from estimating through job close out Billing and project budgeting Customer relations Client Coordination on projects Project overview and presentations Data Entry of all aspects of the projects for field personnel

Project Manager

CALADWICH CONSULTING
07.2022 - 09.2022
  • Responsible for planning and overseeing projects to ensure they are completed in a timely fashion
  • Accountable for planning and allocating resources, preparing worksheets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle
  • Built and developed the project team to ensure maximum performance, providing purpose, direction, and motivation
  • Coordinated internal resources for third parties/vendors/Subcontractors for flawless execution of projects
  • Managerial Data Analysis prior, during and at completion of the project
  • Coordinate with Partners to review contract requirements, develop strategies and solutions for a successful project Supported all layers of the contract to ensure compliance
  • Identifying and analyzing inventory discrepancies Training and leading Jr
  • Inventory Specialist Developing and Improving Inventory Control Systems Maintaining detailed Records of inventory transactions Verifying inventory counts Creating and submitting reports based on inventory counts

Over The Road Truck Driver

DANNY HERMAN TRUCKING
01.2022 - 07.2022
  • Transport Various Goods over long distances
  • Solely responsible for all aspects of cargo and transport management
  • Problem Solving came in handy on this job :) Maintained detailed records of travel (mileage, cargo, hours, etc.)

Document Control Specialist

DEWBERRY ENGINEERING
09.2021 - 01.2022
  • Integral member of the support services and administration staff with the HRBT Project Solely responsible for all aspects of document control
  • Quality Assurance/Quality Control Meeting Minutes Preparatory Meetings Scheduling and Meetings
  • Document Tracking through Smart Sheet, Box and SharePoint Quarterly Reporting, Tracking, and Preparatory Meetings Review of HRBT Project Drawings/Download/Upload to proper Platform for project staff and field staff use Center of all communication for our team to ensure quality accuracy across the board.

SharePoint Administrator / IT Trainer

SB BALLARD CONSTRUCTION COMPANY
01.2014 - 09.2021
  • Integral member of the support services and administration staff at a prestigious regional general contracting firm based in Virginia Beach and offering construction management, design-build, general contracting, green building/LEED, pre-construction, PPEA services and virtual design construction to an extensive list of clients throughout the Mid-Atlantic and Southeast
  • Responsible for conducting needs assessments and problem-solving in the area, meeting with owners, architects, engineers, superintendents, subcontractors, project managers and other stakeholders
  • Identify issues needing effective resolution
  • Generate weekly reports based on findings to include recommendations for solutions
  • Implement procedures when applicable
  • As IT Trainer, deliver training to address the specific needs and/or requirements of certain groups, projects and mechanisms
  • Keep current all project files, drawings, Requests for Information (RFI), Architects Supplemental Instructions (ASI), Addendums, Field Clarifications, Change Orders, etc
  • Personally create all Project Interactive Close-Out Models which include the Operations & Maintenance (O&M) details, Warranties, As-Built and Contract Drawings, Video Trainings, Submittals, Specifications, and much more
  • Instrumental in the development of the company’s SharePoint site which enabled subcontractors, owners, architects and engineers to rapidly and easily access up-to-date drawings, project communications, technical data, and other critical project information
  • Recommended and implemented a new iPad lending program to subcontractors to facilitate immediate access to critical job data and Building Information Modeling (BIM) models
  • Trained subcontractors on the effective use of laptop tools and resources
  • Implemented a comprehensive training program for all owners, architects, engineers, superintendents, project managers, project manager assistants and subcontractors
  • Deliver weekly training sessions at job sites as needed
  • Developed an interactive, computer-based close-out model allowing owners and staff to place / secure all their close-out documents in one interactive model
  • The model eliminates traditional large binders and enables project data access on the IT system.

Ungerboeck EBMS Business Administrator

PHOENIX CONVENTION CENTER
12.2012 - 09.2013
  • Employed for a brief period on staff with the city of Phoenix’s premiere convention center
  • Individually and specifically assigned to manage the data structure of the Convention Center’s core business application, Ungerboeck’s Event Business Management Software (EBMS)
  • Conducted needs assessments, troubleshot the current data structure, performed system upgrades, set up training schedules for staff members, and created new IT system policies and procedures
  • Conducted data integrity audits and served as formal liaison between vendors, external partners and the IT Department
  • Performed demonstrations for upper management relevant to newly emerging IT technology
  • Handled extensive staff training responsibilities
  • Conceived and wrote custom crystal reports pertaining to business intelligence and performance metrics
  • Implemented a new process to back up the Core Business Application on a daily basis
  • Trained IT staff to conduct backups
  • Demonstrated to upper management the benefits of using both Event Business Management Software (EBMS) and SharePoint
  • Integrated Convention Center data with the State of Arizona’s Convention and Visitors Bureau
  • Delivered several presentations as guest speaker for Ungerboeck (developer of EBMS application) at its Annual Conference.

Executive Assistant to the Director

TML RISK MANAGEMENT POOL
03.2012 - 12.2012
  • TML Risk Management Pool was a nonprofit insurance cooperative that provided insurance services such as reinsurance, actuarial, audit, risk management and claims management services to public agencies and municipalities throughout Tennessee
  • Managed two Safety Grants and two Scholarships while simultaneously processing Insurance Claims and Surveys for various municipalities throughout the State
  • Conducted multiple site visits to many cities throughout TN for the purpose of managing risk
  • Generated monthly, semi-annual and annual statistical reports based on claims, payments, addendums and other metrics
  • Created an automated process for conducting surveys and providing training to program stakeholders
  • Hand-picked to lead the IT team on developing a new SharePoint Site for the organization
  • Updated the organization’s safety library and associated digital library of exclusively DVD content.

Business Application Specialist

VIRGINIA BEACH CONVENTION CENTER
07.2000 - 03.2012
  • On staff with Virginia Beach’s premiere Convention Center as well as the Virginia Beach Convention & Visitors Bureau
  • Maintained 12 Database Systems
  • Liaised between the Convention and Visitors Bureau, ComIT and Application Vendors
  • Prepared and submitted all requisitions for equipment, software and application upgrades
  • Worked closely with the City’s Procurement Department to ensure strict adherence to Government Regulations pertaining to the procurement process
  • Monitored and controlled the integrity of database contents used for analytical and reporting purposes
  • Developed queries for pulling statistical data, economic impact, and key performance indicators (KPI) using Microsoft products and Crystal Reports
  • Developed training manuals and formal procedures for staff
  • Conducted needs assessments and translated findings into action plans
  • Facilitated and instructed monthly database user group meetings
  • Communicated with database developers to facilitate the inclusion of upcoming patches, new modules, upgrades and trainings
  • Critically reviewed weekly, monthly and annual reports for five budget units / cost centers
  • Reviewed data to identify gaps in staff and program performance
  • Developed and initiated training programs to fill gaps
  • Developed the annual IT Department budget of ~$400 thousand based on historical figures and emerging IT Department needs
  • Supervised a team of 18 Office Assistants, Set Up Crew, Housekeeping Crew, and Interns
  • Participated in screening, hiring, orientation, training, scheduling, motivating and conducting cyclical evaluations of personnel
  • Provided in-depth research on the City’s new SportsPlex, the new Convention Center (VBCC) expansion project, VBCC rates and rental policies, and Furniture, Fixture and Equipment comparisons with other similar convention centers throughout the country
  • Advised the executive team on strategies to keep the City’s C&V Bureau in competitive posture with other resort area communities
  • Instrumental in the implementation of the EBMS application within the Virginia Beach Convention Center
  • Negotiated, re-negotiated and managed all vendor service agreements and contracts
  • Constructed and implemented Collaborative SharePoint Sites for each Department having their own sub site and worksites.

Executive Assistant to the Director

YUBA-SUTTER ECONOMIC DEVELOPMENT CORPORATION
06.1997 - 02.1999
  • On staff with an organization that was created to improve the economy in the Yuba City area
  • Participated in the management of a Comprehensive Economic Development Strategy that nurtured business retention and expansion and public sector investment
  • Managed all aspects of Grant Preparation to include research, writing, application, tracking and reporting
  • Created reports to track small business loans associated with Grants using MS Products and Crystal Reports
  • Created performance measurement metrics and reported results to a 31-member board of directors on a monthly basis
  • Monitored and maintained all computer software / hardware needs and upgrades
  • Conducted all employee training and orientation
  • Created a library and cataloging system for training materials on grants, personnel, administration, and loan package preparation
  • Prepared and conducted site visits for large corporations interested in the Yuba-Sutter Area
  • Expedited all preparations for Board Meetings, Ad hoc Committee Meetings, Sub Committee Meetings and Council Meetings Developed, constructed and implemented a Grant Management Database System, an ACT database to track Economic Development Leads, and a Performance Measurement Index to effectively track outstanding, pending and in-process Grants and Leads.

Education

Bachelor’s Degree in Business Administration -

GOLDEN STATE UNIVERSITY
Sacramento, CA
01.2000

Associate Degree in Business Administration -

YUBA COMMUNITY COLLEGE
Marysville, CA
01.1997

High School Diploma -

First Colonial High School
Virginia Beach, VA
01.1986

Skills

  • Excel in Data Management / Metrics Analysis / Report Writing
  • Proficient SharePoint 2013 User and Administrator
  • Microsoft & Apple Platforms, Products and Applications
  • BIM 360 Glue / Blue Beam 2018 (Standard & Extreme)
  • Employ Ace Thinker Screen Grabber to Create Training Videos
  • 6 Years Current Experience in Construction Industry
  • Network Installation, Setup, Configuration, User Support
  • Hardware / Software Inventory Management / Licenses
  • Research, Procurement, Technology Upgrades, Vendor Liaison
  • State-of-the-Industry System Security / Data Integrity
  • Recent Certificates in Quality Management and SharePoint 2013
  • Light C, Java, Python, Visual Basic, VM Ware
  • Web Sites / Social Media / Cloud Data Storage / Cellular
  • Policy Writing / Compliance Monitoring / End-User Support
  • Paperless Office / Forms Creation & Data Linking
  • Smart Sheets/Advanced Excel
  • Project Management
  • PlanSwift/Procore/CMS
  • PlanHub/Building Connect/Box
  • FieldFlo

Timeline

Estimator & Project Manager

E. LUKE GREENE
09.2022 - Current

Project Manager

CALADWICH CONSULTING
07.2022 - 09.2022

Over The Road Truck Driver

DANNY HERMAN TRUCKING
01.2022 - 07.2022

Document Control Specialist

DEWBERRY ENGINEERING
09.2021 - 01.2022

SharePoint Administrator / IT Trainer

SB BALLARD CONSTRUCTION COMPANY
01.2014 - 09.2021

Ungerboeck EBMS Business Administrator

PHOENIX CONVENTION CENTER
12.2012 - 09.2013

Executive Assistant to the Director

TML RISK MANAGEMENT POOL
03.2012 - 12.2012

Business Application Specialist

VIRGINIA BEACH CONVENTION CENTER
07.2000 - 03.2012

Executive Assistant to the Director

YUBA-SUTTER ECONOMIC DEVELOPMENT CORPORATION
06.1997 - 02.1999

Bachelor’s Degree in Business Administration -

GOLDEN STATE UNIVERSITY

Associate Degree in Business Administration -

YUBA COMMUNITY COLLEGE

High School Diploma -

First Colonial High School
Victoria Nelson