Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Hickman

Romulus,MI

Summary

Hospitality and leasing professional with extensive experience in property management and customer service, notably at Harvest Properties and Marriott. Proven ability to enhance operational efficiency through effective organization and communication. Skilled in problem-solving and maintaining high standards of cleanliness, ensuring a welcoming environment for residents and guests alike. Dependable team player committed to excellence.

Overview

9
9
years of professional experience

Work History

Homemaker

MY PLACE OF RESIDENCE
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.

Housekeeping Supervisor

Harvest Properties
02.2022 - 03.2025
  • Placed orders for housekeeping supplies
  • Communicated repair needs to maintenance staff.
  • Sanitized apartments after move-out or prior to move-in.
  • Organized tasks efficiently, enabling increased productivity during each work shift.

Leasing Assistant

Silverside Management
04.2019 - 03.2022
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
  • Supported property management team in daily operations, ensuring smooth workflow.
  • Toured apartment homes to prospective residents
  • Verified tenant incomes and other information before accepting lease applications.

Front Desk Receptionist

Marriot Hotel
06.2016 - 04.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

GED -

Focus Hope
Detroit, MI
03-2005

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Organization and time management

Timeline

Homemaker

MY PLACE OF RESIDENCE
03.2025 - Current

Housekeeping Supervisor

Harvest Properties
02.2022 - 03.2025

Leasing Assistant

Silverside Management
04.2019 - 03.2022

Front Desk Receptionist

Marriot Hotel
06.2016 - 04.2019

GED -

Focus Hope

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Victoria Hickman