Victoria Nelson
Philadelphia,PA
Summary
Client-facing partnerships and account management professional with experience managing complex stakeholders, revenue-driving relationships, and high-performance environments. Proven ability to operate autonomously, travel for in-person relationship building, and support global partner growth across sports, wellness, and brand ecosystems.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
STRENGTH & CONDITIONING COACH
Springside Chestnut Hill Academy
Philadelphia, PA
11.2024 - Current
- Partner with coaches, athletic directors, and medical staff to align performance strategy with organizational objectives, timelines, and athlete availability.
- Manage large-scale, high-stakes operations (55+ athletes simultaneously) requiring rapid decision-making, risk mitigation, and clear communication.
- Translate complex, technical information into concise, actionable plans for non-technical stakeholders.
- Lead in fast-paced, live environments, comparable to event operations or on-site partner execution.
ACCOUNT COORDINATOR/MANAGER
Quaker City Mercantile
Philadelphia, PA
04.2024 - 01.2025
- Served as primary client contact across multiple brand accounts, managing timelines, expectations, and day-to-day communication.
- Coordinated 200+ concurrent tasks across campaigns, ensuring accuracy, delivery, and alignment with client objectives.
- Led cross-functional teams of 10–15 stakeholders across creative, operations, and strategy functions.
- Supported relationship retention and upsell opportunities by maintaining consistent communication, and proactive issue resolution.
PERSONAL TRAINER – TOP SALES PERFORMER
City Fitness Thrive & The Edge Fitness Clubs
Philadelphia, PA
10.2021 - 04.2024
- Consistently ranked as a top sales performer, with 80%+ close rates through consultative selling and needs-based solutions.
- Owned the full client lifecycle from initial consultation through long-term retention.
- Built trust quickly with diverse client profiles, driving repeat business, and referrals.
- Balanced high-volume client schedules while maintaining service quality and satisfaction.
Education
Bachelor of Science - Sport Health/Medicine
University of Delaware
Newark, Delaware, DESkills
- Client and partner relationship management
- Stakeholder communication
- Revenue and retention support
- Cross-functional collaboration
- Live on-site operations
- Sales and prospecting
- Global and remote work readiness
- Conflict resolution
Languages
French
Limited
Polish
Professional
English
Native/ Bilingual
Certification
ACE Personal Training
Timeline
STRENGTH & CONDITIONING COACH
Springside Chestnut Hill Academy
11.2024 - Current
ACCOUNT COORDINATOR/MANAGER
Quaker City Mercantile
04.2024 - 01.2025
PERSONAL TRAINER – TOP SALES PERFORMER
City Fitness Thrive & The Edge Fitness Clubs
10.2021 - 04.2024
Bachelor of Science - Sport Health/Medicine
University of Delaware