Summary
Overview
Work History
Education
Skills
Singing
Timeline
Generic

Victoria Nesby

Claxton,GA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Shift Manager

Burger King
01.2023 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Assistant Manager

McDonald's
09.2016 - 10.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Business Associate/Administrative Assistant

Miller Motte Technical College
07.2012 - 08.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Associate Business Management - Business Management

Miller-Motte Technical College - Macon Ga
Macon, GA
08.2014

Skills

  • Reviewing Performance
  • Accounts Payable and Accounts Receivable
  • Tech Support
  • Inventory Control
  • Shift Work
  • Managing Operations and Efficiency
  • Temperature Monitoring
  • Team Member Motivation
  • Problem-Solving Techniques
  • Strength and Conditioning
  • Administration and Reporting
  • Managing Cash Register

Singing

I have been singing since i was a little girl, It has played a major part in my life. 

Timeline

Shift Manager

Burger King
01.2023 - Current

Assistant Manager

McDonald's
09.2016 - 10.2019

Business Associate/Administrative Assistant

Miller Motte Technical College
07.2012 - 08.2016

Associate Business Management - Business Management

Miller-Motte Technical College - Macon Ga

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Victoria Nesby