Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
References
Timeline
Generic

Victoria Nguyen

North Fort Myers,FL

Summary

Dynamic Logistics Specialist with a proven track record at Hertz Corporation, excelling in communication and data entry. Adept at streamlining processes and enhancing team efficiency, I leverage my detail-oriented approach and Microsoft Word proficiency to achieve organizational goals while ensuring client satisfaction. Committed to delivering exceptional service and innovative solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Logistics Specialist

HERTZ CORPORATION
Estero, FL
04.2024 - Current
  • Answer emails and calls in a timely manner.
  • Very detail-oriented to notation in the system.
  • Assisting with training new hires.
  • Deals with the location of the asset and the retrieval of belongings once repossession has been done.
  • Process invoices and payments in a timely manner to ensure that the agents are paid.
  • Call impound yards to get fees and information to have the vehicle released and returned to the dedicated Hertz location.
  • Able to call sheriff's stations for information about stolen or missing vehicles.
  • Conversing with the company lawyers if there is a business withholding our vehicles for a long period of time with no plausible cause.

Cosmetologist

MyPedi Spa
Metairie, LA
08.2018 - 11.2023
  • Creating colors for client's hair according to their everyday life.
  • Discussing services and treatments with clients.
  • Promoting and selling nail, hair, and skincare products

CSR - Customer Service Representative

Golden Insurance Inc
Gretna, LA
02.2018 - 04.2023
  • Answer phone calls and emails in a timely manner.
  • Being able to handle dire situations.
  • Scan and file documents where they belong.
  • Keeps a note of every action taken regarding the client's policy and concerns.
  • Offering clients better plans that fit their needs.
  • Proficient with Microsoft Word and Excel.
  • Bookkeeping

Cosmetologist

Southern Haircutters
Metairie, LA
02.2019 - 12.2022
  • Thoroughly go over needs and wants for the end results
  • Provided waxing eyebrows and upper lips
  • Create formulations for desired hair goal
  • Knowledgeable on products for at home care for clients.
  • Weekly inventory count for items needed.
  • Setting up future reservations to avoid complications.
  • Ensured proper sanitation practices were followed at all times.

Cosmetologist

Impressions Hair and Spa
Wake Forest, NC
02.2019 - 05.2019
  • Made sure product shelves were stocked and assorted correctly for easy access.
  • Greeted customers with a smile and informed new clients and walk-ins about the services offered.
  • Rebooked clients every two weeks or month for the next appointment.
  • Inform clients about hair needs and styles for facial shapes and hair types.
  • Assisted the stylist when needed to.
  • Creating colors for a client's hair according to their everyday life and budget.
  • Discussing services and treatments with clients.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Education

College Degree - Cosmetology

John Jay Beauty College
New Orleans, LA
10-2018

High school diploma -

L.W. Higgins High School
Marrero, LA

Bachelor of Science - Biology

University of New Orleans
New Orleans, LA

Skills

  • Microsoft Word
  • Assistant Manager Experience
  • Communication Skills
  • Data Entry
  • Retail Sales
  • Bookkeeping
  • REDKEN
  • Matrix SOcolor
  • Brazilian Blowout
  • Eyelash Extensions Certified

Certification

  • Lash Tech, 02/01/21, Stylist is knowledgeable on sanitation and procedure for eyelash extensions to enhance the eye look for fuller lashes.
  • Brazilian blowout, 04/01/19, Knowledgeable on treatment to help tame and smooth out unwanted frizz in hair.
  • Cosmetology License, 06/01/18, Graduated from John Jay Beauty College.
  • Microsoft Studen Certification, 11/15/2012, Knowledgeable in Word 2010.

Languages

  • Vietnamese, Intermediate
  • English, Fluent

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Logistics Specialist

HERTZ CORPORATION
04.2024 - Current

Cosmetologist

Southern Haircutters
02.2019 - 12.2022

Cosmetologist

Impressions Hair and Spa
02.2019 - 05.2019

Cosmetologist

MyPedi Spa
08.2018 - 11.2023

CSR - Customer Service Representative

Golden Insurance Inc
02.2018 - 04.2023

College Degree - Cosmetology

John Jay Beauty College

High school diploma -

L.W. Higgins High School

Bachelor of Science - Biology

University of New Orleans

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Victoria Nguyen