Victoria Noe
Aberdeen,MS
Overview
14
14
years of professional experience
1
1
Certification
Work History
HR Call Center Representative
Dodge's Chicken Stores
Tupelo, MS
05.2024 - Current
- Updating listings for open and closed positions on online job boards.
- Interviewing leadership before sending them to appropriate hiring managers.
- Screening candidate applications and resumes to determine fit and eligibility.
- Serving as first point of contact with candidates.
- Act as a liaison between candidates and hiring managers.
- Assisting coworkers with other projects during downtime.
Store Manager
Check N' Go
Florence, AL
01.2021 - 12.2023
- Provided excellent customer service by putting customer first and educating customer on company products and services
- Answered incoming calls regarding customer accounts and helped troubleshoot regarding such
- Performed necessary customer verifications to validate information presented.
- Accurately processed loans and transactions per company policy.
- Provided store management and scheduling
- Handled customer inquiries and complaints
- Monitored and ordered supplies
- Trained, developed, and managed store employees
Key Holder
Jo-Ann Fabric and Craft Stores
Florence, AL
02.2020 - 01.2021
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Organized racks and shelves to maintain the visual appeal of the store.
- Performed opening and closing procedures, including counting deposit and tills, preparing nightly email to district manager, and properly damaging out and disposing of damaged products
Behavioral Aide - Temporary Position
Riverbend Community Mental Health, Inc.
Florence, AL
06.2020 - 07.2020
- Managed and handled program participants with behavioral problems.
- Curated weekly lesson plans regarding emotional health and well being.
- Monitored and recorded behaviors of program participants to relay to counselors.
- Maintained and managed a clean and safe environment for program participants.
- Developed and initiated appropriate recreational activities for program participants.
- Communicated any serious problems with program participants to on site counselors and supervisors.
- Created and safe and welcoming space for program participants to voice any concerns.
Service and Engagement Advocate-Seasonal
Target
Florence, AL
11.2019 - 01.2020
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
Legal Assistant - Temporary Position
Harlan D. Mitchell Legal Services
Athens, AL
07.2019 - 09.2019
- Managed office supplies, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Researched statutes, decisions, legal articles and codes.
- Drafted and filed all pleadings with the court clerk.
- Prepared for trials by organizing exhibits and other key evidence.
- Developed a working relationship with courts, clients, debtors and attorneys.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Acted as first point of contact for all clients.
- Kept a detailed calendar of court dates, client appointments, and similar events.
- Collected legal fees and other monies owed from clients.
Service and Engagement Advocate
Target
Florence, AL
11.2017 - 07.2019
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
Legal Secretary
Law Offices of Harriet S. Thompson
Bolivar, TN
02.2015 - 11.2017
- Managed office supplies, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Assisted with event planning.
- Researched statutes, decisions, legal articles and codes.
- Drafted and filed all pleadings with the court clerk.
- Prepared for trials by organizing exhibits and other key evidence.
- Directed and coordinated law office activity, including delivery of subpoenas.
- Developed a working relationship with courts, clients, debtors and attorneys.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Acted as first point of contact for all clients.
- Kept a detailed calendar of court dates, client appointments, and similar events.
- Collected legal fees and other monies owed from clients.
- Verified identities and notarized valid signatures.
Lead Sales Associate
Dollar General
Alamo, TN
11.2012 - 02.2015
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
Library Student Assistant
Monroe Library - Loyola University New Orleans
New Orleans, Louisiana
09.2011 - 05.2012
- Checked in, checked out and renewed library materials.
- Located requested books on the shelves and in the library database.
- Returned library materials to shelves using the Library of Congress system.
- Performed basic maintenance on printers and helped perform end of day duties.
- Wrapped and returned materials to professors and university staff.
- Retrieved materials for patrons and supervisors.
Education
High School Diploma -
Dyersburg High School
Dyersburg, TN05-2011
Some College (No Degree) - Psychology
Loyola University, New Orleans
New Orleans, LACertification
Driver's License
Languages
English
Native/ Bilingual
French
Elementary
Finnish
Elementary
Affiliations
Monthly Dungeons and Dragons
Timeline
HR Call Center Representative
Dodge's Chicken Stores
05.2024 - Current
Store Manager
Check N' Go
01.2021 - 12.2023
Behavioral Aide - Temporary Position
Riverbend Community Mental Health, Inc.
06.2020 - 07.2020
Key Holder
Jo-Ann Fabric and Craft Stores
02.2020 - 01.2021
Service and Engagement Advocate-Seasonal
Target
11.2019 - 01.2020
Legal Assistant - Temporary Position
Harlan D. Mitchell Legal Services
07.2019 - 09.2019
Service and Engagement Advocate
Target
11.2017 - 07.2019
Legal Secretary
Law Offices of Harriet S. Thompson
02.2015 - 11.2017
Lead Sales Associate
Dollar General
11.2012 - 02.2015
Library Student Assistant
Monroe Library - Loyola University New Orleans
09.2011 - 05.2012
High School Diploma -
Dyersburg High School
Some College (No Degree) - Psychology
Loyola University, New Orleans