Victoria Nunez
Montague,CA
Summary
Hardworking employee devoted to giving every customer a positive and memorable experience. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency and enhancing customer service experiences. Outgoing student pursuing full-time or part-time employment.
Overview
5
5
years of professional experience
Work History
Cocktail Server
Broken Shaker
06.2024 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Ensured a positive experience by managing guest feedback and resolving problems efficiently.
- Worked alongside team members to maintain efficient workflow.
- Managed multiple tables simultaneously while maintaining high-quality service.
- Received payment by cash or credit card and charged at the end of service
- Kept up-to-date with menu items, garnishes, ingredients, and preparation processes.
Production Assistant
Industrial Color Studios
08.2021 - Current
- Assisted with set-up and breakdown of production sets, ensuring efficiency and safety.
- Remained alert, active and ready to respond to any request at any time using variety of available resources.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Talked with other crew members via walkie talkies.
- Maintained a clean work environment at all times.
Server
Brew Kitchen Bar
11.2021 - 09.2023
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Greeted guests and engaged in conversations through use of effective interpersonal and people skills.
- Took food and drink orders, answered questions and recommended specials to increase profits.
- Encouraged team members to enhance open and constructive communication.
- Handled inventory, including stocking products, and conducting regular inventory checks.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Cashier
Wingstop
11.2019 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily tasks to stay busy.
- Trained new team members in cash register operation, customer service, restock, cleaning, open and closing procedures.
- Learned roles of other departments to provide coverage and keep store operational.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation
Education
Bachelor of Science - Biology
Rio Hondo College
Whittier, CAHigh School Diploma -
Montebello High School
Montebello06-2019
Skills
- Dependability and honesty
- Communication and interpersonal skills
- Attention to detail
- Multitasking
- Bilingual in English and Spanish
- Safe food handling
- Cash handling
- Problem solving
- Reliable vehicle
- Strong working relationships
- Merchandise restocking
- Physical strength and stamina
Timeline
Cocktail Server
Broken Shaker
06.2024 - Current
Server
Brew Kitchen Bar
11.2021 - 09.2023
Production Assistant
Industrial Color Studios
08.2021 - Current
Cashier
Wingstop
11.2019 - 08.2021
Bachelor of Science - Biology
Rio Hondo College
High School Diploma -
Montebello High School
Similar Profiles
Francisco MingoFrancisco Mingo
Bartender at Broken ShakerBartender at Broken Shaker
Chris CrewChris Crew
Lead Server Assistant at Broken ShakerLead Server Assistant at Broken Shaker
Tashera PravatoTashera Pravato
Director of EB Research/DEI Consultant at Shaker Recruitment MarketingDirector of EB Research/DEI Consultant at Shaker Recruitment Marketing