Summary
Overview
Work History
Skills
Timeline
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Victoria Nyarko

Fredericksburg,VA

Summary

Dynamic and detail-oriented Apparel Associate at Walmart with a proven track record in enhancing customer satisfaction through exceptional service and effective product presentation. Skilled in clothing organization and multitasking, I consistently maintained an inviting store environment, driving sales and improving customer feedback scores. Passionate about fashion and committed to teamwork.

Overview

15
15
years of professional experience

Work History

Apparel Associate

Walmart
Fredericksburg , VA
09.2024 - Current
  • Maintained a clean and organized work area at all times.
  • Assisted customers with selecting apparel items that suited their needs and preferences.
  • Offered additional assistance when necessary to help increase overall customer satisfaction ratings.
  • Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
  • Managed multiple tasks simultaneously while working within tight deadlines.
  • Provided customers with information regarding product features, benefits, and care instructions.
  • Stocked shelves with newly arrived merchandise according to store guidelines.
  • Organized promotional displays for seasonal events such as holiday sales.
  • Worked with management to quickly replenish low or out-of-stock items.
  • Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
  • Recovered and organized stock throughout each shift to keep racks customer-ready.
  • Offered customers maximum value by continuously learning about new products and related services.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers promptly to engage and assist with apparel needs.
  • Performed daily inventory checks to ensure accurate product counts.
  • Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
  • Assisted other associates in completing tasks during peak hours of operation.

Store Associate

Serkwa
Accra , Ghana
03.2010 - 09.2023
  • Organized store displays to ensure maximum visibility of products.
  • Adhered to safety regulations when handling hazardous materials.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Assisted customers with product selection, pricing and availability.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Assisted customers with product selection based on their needs and preferences.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Ensured the cleanliness and tidiness of the store.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Demonstrated excellent customer service skills at all times.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Maintained cleanliness and organization of store shelves and displays.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Improved customer service feedback scores through outstanding service.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Addressed customer questions and concerns regarding products and services.
  • Maintained attractive merchandise displays to maximize purchases.
  • Cleaned shelves, counters and tables to maintain organized store.

Skills

  • Clothing organization
  • Rack replenishment
  • Clothes folding
  • Garment care
  • Fashion knowledge
  • Customer service
  • Attention to detail
  • Task prioritization
  • Product presentation
  • Teamwork and collaboration
  • Display design
  • Time management
  • Multitasking capacity
  • Cleaning and sanitizing
  • Store policies understanding

Timeline

Apparel Associate

Walmart
09.2024 - Current

Store Associate

Serkwa
03.2010 - 09.2023

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Victoria Nyarko