Victoria Oakley
North,VA
Summary
Highly experienced in working with the public. Excellent in customer service. personable and professional with team members and customers. Trust worthy and hard working. Able to multitask, adapt, and problem solve. Stay busy; when there are no customers, other tasks such as cleaning/organizing can be accomplished. There is always work to do. Keep detailed records of transactions: placing and receiving orders, sales, product information, etc.
Overview
5
5
years of professional experience
Work History
Sales Associate
Farmer's Daughter Produce
11.2017 - 04.2021
- Inspected all products, specifically produce, daily to quality and freshness.
- Organized racks and shelves to maintain store visual appeal, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Made customers feel welcome, assess their needs to provide the best possible shopping experience. Engaged with customers to build rapport and loyalty.
- Placed and prepared orders for customers. Kept detailed records or transactions.
- Kept the store front clean for customers, as well as the area for employees in the back.
Waitress
Sunset Grill
09.2016 - 01.2017
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Informed customers about daily and seasonal specials.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
Merryvale Farm
04.2016 - 09.2016
- Preformed proper opening and closing procedures.
- Kept store front and walk-in freezers clean and organized.
- Kept canned goods stocked, clean and neat.
- Ensured customers received the best quality produce by inspecting it daily, removing anything badly bruised or past due.
Education
Associate of Arts - Education
Rappahannock Comm
Saluda, VA09.2012
Skills
- Payment Processing
- Awesome Customer Service
- Record Management
- Policy and Procedure Adherence
- Building Customer Loyalty
- Professional Demeanor
- Creating Displays
Timeline
Sales Associate
Farmer's Daughter Produce
11.2017 - 04.2021
Waitress
Sunset Grill
09.2016 - 01.2017
Sales Associate
Merryvale Farm
04.2016 - 09.2016
Associate of Arts - Education
Rappahannock Comm
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