Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic
VICTORIA OBRIEN

VICTORIA OBRIEN

Houston,TX

Summary

Compassionate Medical Assistant with Phlebotomy and PCT certifications, dedicated to delivering safe, efficient, and empathetic patient care. Proficient in venipuncture, patient assessments, vital signs, and clinical support. Brings a calm, confident presence to clinical environments while prioritizing patient comfort, accuracy, and teamwork. Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Home Health Services
Houston, TX
07.2025 - Current
  • Assisted patients with daily activities and personal care needs.
  • Maintained cleanliness and organization of patient living spaces.
  • Documented patient progress and care provided in electronic health records.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Provided direct patient care and assistance to healthcare team members.

Post Operative & Lymphatic Specialist

Sculpted curves by Vicky
Houston, TX
06.2024 - Current
  • Provided post surgical aftercare for cosmetic and medical procedures
  • performed manual lymphatic drainage (MLD) to reduce swelling, bruising, and fluid build up
  • Assisted patients with body contouring recovery following liposuction, and related procedures
  • Educated patients on aftercare instructions, garment use, and recovery expectations.
  • Maintained sterile techniques and followed all post op safety protocols.
  • Calculated dosages based on patient weight or body surface area for various types of medication orders.

Patient Access Representative

Select Medical
Houston, TX
12.2022 - 04.2024
  • Greet all customers upon entry with a smile.
  • Assists in obtaining demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
  • Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  • Scheduled patient appointments efficiently using electronic health record systems.
  • Provided assistance to internal departments when needed.
  • Followed up on unpaid claims in a timely manner.
  • Documented patient counters in hospital system and initiated follow-up actions.

Patient Service Representative

Park plaza hospital
Houston, TX
03.2014 - 07.2016
  • Verify patients insurance coverage and collect co payments
  • Appeal denied insurance claims
  • Payment information during registration
  • work under the guidance of supervisor and follow departmental policies and procedures

Education

Certificate - Certified Medical Assistance

1st Class Learning
Houston, TX
02-2025

Certified PCT - Health Care Professions

1st Class Learning
Houston, TX
01-2025

Phlebotomy - Healthcare

1st Class Learning
Houston, TX
01-2025

Advanced Body Contouring Certification - Aesthetician/ Esthetician

Texas Laser Institute
Houston, TX
10-2023

Completion -

Westfield High School
Houston, TX
05-2013

Some College (No Degree) - Business Administration And Management

Texas Southern University
Houston, TX

Certification

Phlebotomy certification
PCT certification
Certified clinical medical assistant

Languages

English
Full Professional

Timeline

Patient Care Technician

Home Health Services
07.2025 - Current

Post Operative & Lymphatic Specialist

Sculpted curves by Vicky
06.2024 - Current

Patient Access Representative

Select Medical
12.2022 - 04.2024

Patient Service Representative

Park plaza hospital
03.2014 - 07.2016

Certificate - Certified Medical Assistance

1st Class Learning

Certified PCT - Health Care Professions

1st Class Learning

Phlebotomy - Healthcare

1st Class Learning

Advanced Body Contouring Certification - Aesthetician/ Esthetician

Texas Laser Institute

Completion -

Westfield High School

Some College (No Degree) - Business Administration And Management

Texas Southern University
VICTORIA OBRIEN